What is the meaning of the UE error on an LG washing machine, and how can I fix it?


An undoubted advantage of LG washing machines is their ability to perform self-diagnosis. If a malfunction is detected, smart household appliances display the corresponding code on the display.

Knowing how to decipher it, it will be much easier to deal with the breakdown. The article will talk about what the UE error means in LG washing machines, how to understand what causes it occurred and how to eliminate them.

What does the UE code mean that the LG washing machine produces?

The UE error appears quite often in LG washing machines. It is not always indicated in the same way, which depends on the model of the device, the year of its manufacture and the characteristics of the breakdown.

Possible options:

  • capital Latin letters UE;
  • lowercase and uppercase Latin letter uE;
  • for machines without a display: all spin lights or LEDs numbered 1 to 6 are on.

As a rule, the code appears on the display after the machine has finished rinsing things and drained the water. Normally, after these programs the spin should start, but this does not happen. The device will make several attempts to reach the required number of revolutions for spinning, after which the UE or uE error will appear on the screen.

What does it mean? The UE error means that the LG washing machine was unable to evenly distribute the load on the drum.

If a code with a small letter u (uE) is displayed on the display, this indicates that the device has detected a load imbalance and is trying to correct it on its own by adding a little water to distribute the laundry more evenly throughout the drum. In this case, the owner of the washing machine does not need to do anything.

If after some time the user notices that the small letter u changes to a capital U, then the device was not able to solve the problem on its own. Despite all the efforts of the washing machine, the imbalance could not be eliminated.

What can you do?

You can do the following yourself:

  • open the door (after unlocking), manually redistribute the items, run the shortest wash cycle with spin;
  • reload the machine with other items and start washing as usual;
  • level the machine on a plane (using a building level) by turning the adjustable legs;
  • turn off the washing machine (completely disconnect the power), start it after 20 minutes (to reboot the control unit - a malfunction may occur in the internal program).

If, after all that has been done, the UE error occurs again during the next wash, then more detailed diagnostics are required in a service center. At best, the belt wears out, at worst, the control unit breaks down.

Reasons, what to do to solve the problem?

The UE code can indicate either minor problems or more serious problems. First of all, you need to pay attention to the frequency with which the inscription appears on the display.

If it occurs rarely, most likely there is nothing wrong with the device . If this code is frequently detected, you need to think about the fact that the equipment needs repair.

Overload or underload


Sometimes the UE code indicates a banal overload of the washing machine.

If too much laundry or a very large item, such as a blanket, was placed in it, the drum will become unbalanced. When wet, the product often clumps into a lump , so the machine cannot wring it out.

A similar situation occurs when the drum load is low. If 1-2 small items are sent for washing, the weight distribution control system will not allow the task to be completed.

The UE error that occurs is a normal reaction of the washing machine to improper operation. How to fix the situation? The drum needs to be unloaded or reloaded .

Sometimes you can correct the situation by manually distributing a large item over the drum. To do this, you need to open the hatch and spread out the product that has bunched up. Then close the door and turn on the spin cycle.

Incorrect installation

The reason for the appearance of the UE code in the LG washing machine may be its incorrect installation. To correct the situation, the following conditions must be met:

  1. Install the device on a flat and strong base.
  2. There should be a gap of at least 5-10 mm between the furniture and the walls to the machine.
  3. After installing the equipment, you need to use a level. If there is a skew, adjust the height of the legs. The permissible deviation angle does not exceed 2 degrees.

Rotating the legs clockwise decreases their height, and counterclockwise increases their height. Under no circumstances should the machine swing.

Malfunctions in the operation of the control unit

The UE error may appear due to a malfunction of the control unit, which often occurs against the background of power surges. To reset the error, you need to turn off the power, leave the machine in this state for 10-20 minutes , and then connect it again. If there is no change, the control board itself may be faulty.

It will not be possible to repair the electronic module on your own. To perform such work requires knowledge of how the microcircuit works. Unskilled intervention can cause the final breakdown of an expensive part. It is better to entrust this work to professionals.

Bearing failure


Bearing failure is indicated not only by the UE error, but also by other signs:

  • strong noise when spinning;
  • wet laundry after spinning;
  • complete failure of the washing machine to spin;
  • the appearance of oily stains under the machine or rusty smudges on the drum;
  • drum jerking when rotating.

How to fix the problem? If the bearings are damaged or worn out, they cannot be repaired and the parts will have to be replaced. To do this, you will need to completely disassemble the device, remove the tank, unscrew it, knock out the oil seal and old bearings. Only after this can you begin installing new spare parts. A guide to replacing the bearing in an LG washing machine with your own hands is here.

Tachometer failure

The UE error in an LG washing machine may appear due to a malfunction of the tachometer . This small part is responsible for controlling the rotation speed of the drum. In this case, the code will appear constantly, both during washing and during spinning.

The Hall sensor cannot be repaired and will need to be replaced. The tachometer is installed on the drive motor. Its immovable part is mounted on the motor housing, and the magnet is located on the rotor and rotates synchronously with it.

In some models of LG washing machines, the tachometer can be found on the tank. Its second part is located on the drum pulley. To gain access to the tachometer, you will need to twist the back and top walls of the case, and sometimes the bottom of the device.

Belt wear

The UE error may appear when the belt wears out, delaminates, or stretches. This problem causes the drum to become unbalanced during rotation. Therefore, the code can be displayed on the screen during spinning and washing. He will appear constantly.

To deal with the problem, the belt will have to be replaced . You can carry out such simple repairs on your own. When a new belt is purchased, you need to twist the back wall of the machine and install it in place of the stretched part.

Possible faults requiring repair

In the table you can see a list of typical faults that cause the UE error.

The control module (programmer or electronic controller) has failed - from RUB 2,600.

This microcircuit is the “brain” of the washing machine.

Signs

LG machine does not spin every wash and shows UE error

How to fix

The control board needs to be repaired (resoldering of burnt elements) or completely replaced.

The destruction of the bearing began due to wear and moisture - from 4300 rubles.

Oil stains on the floor mean that the oil seal has also leaked, which prevents moisture from penetrating the bearing.

Signs

An LG washing machine with a long service life makes a lot of noise (especially when trying to spin), does not spin and “writes” the UE error. Black oil stains may form on the floor under the washing machine. The drum on direct drive models may jerk.

How to fix

The bearing and seals need to be replaced.

Faulty tachometer (Hall sensor) - from RUB 2,600.

The Hall sensor controls the rotation speed of the drum.

Signs

The error appears regularly at the washing, rinsing or spinning stage. In direct drive machines, the drum twitches.

How to fix

The Hall sensor needs to be replaced.

The washing machine drive belt is worn out, delaminated or stretched - from 1200 rubles.

An imbalance occurs when the drum rotates.

Signs

The LG machine does not pick up speed in spin mode, and then stops and shows UE. The error may not always appear, but quite often.

Call the master

You won't be able to handle complex repairs on your own. It is better to entrust this work to specialists. It is imperative to contact a service center if the washing machine is under warranty. However, you cannot open it, otherwise free repairs will be denied. You can find a specialist by looking at an advertisement on the Internet. They also advertise their services in newspapers.


Estimated cost of work:

  • repair of the control unit – from 2600 rubles;
  • replacement of bearings – from 4300 rubles;
  • belt replacement – ​​from 1200 rubles;
  • replacement of tachometer – from 2600 rubles.

The price does not include the cost of the main part. You need to ask him in advance about how much the master charges for his services.

If you are contacting a private specialist for the first time, you must take precautions: do not pay the bill in advance, do not take the equipment to a repairman at home, and require documentary evidence of what work was performed.

How is the UE code deciphered?

The UE error indicates that the drum load is unbalanced. In older models produced before 2007, this problem is indicated on the display by code E4. Do not confuse this with code 4E, which indicates a problem with water supply. Usually the indication appears at 3, 7 or 9 minutes of spinning. During this time, the machine attempts to start the last stage of washing. If it fails, you see the UE code on the display.

To determine the severity of the breakdown at the initial stage, try running a single wash cycle. If the error occurs even when the drum is unloaded, the washing machine will most likely need serious repairs. The absence of a code on the display and the free start of the spin cycle after unloading the unit indicate a problem that can be easily fixed with your own hands.

Prevention of recurrence

To prevent the UE code from appearing on your LG washing machine in the future, you need to follow simple recommendations:

  1. Do not overload the device, do not wash items that are too bulky.
  2. Make sure the machine is installed correctly.
  3. Avoid voltage surges in the electrical network; install a voltage stabilizer.
  4. Operate the device in accordance with the User Manual.
  5. Keep equipment clean and maintain normal humidity levels in the bathroom.

How to fix the situation?

If the initial letter in the signal that appears is small, do not rush to do anything. We recommend waiting until the washing unit has completed all programmed actions. There is a possibility that nothing significant happened. But when the unit stops completely and a code of two capital letters appears, certain measures must be taken:

  • open the drum of the washing machine, distribute the laundry more evenly, if it is crumpled,
  • when there are a lot of things, we simply remove some by activating the spin cycle again. And if there are not enough things, then it is better to squeeze them out manually, or additionally report them,
  • It wouldn’t hurt to check how level your home assistant is standing. This will require a building level,

  • If the spin problem continues to beep, you can try rebooting. The machine turns off and the power cord is pulled out. After waiting about twenty minutes, you can try again to turn on the machine in spin mode.

Helpful information

Tips that will be useful to all owners of LG washing machines:

  1. You should not wash 1-2 items at a time. Such washing leads to premature wear of parts. The tank must be at least half full.
  2. For washing, you can only use automatic powders or gels. Products for manual processing of clothing are not suitable.
  3. After each cycle, the hatch door must be left open to allow excess moisture to escape. Dampness is the cause of most breakdowns.

You will find a lot of important and useful information about error codes for LG washing machines in this section.

UE, UB, E4 errors on a Samsung washing machine

What's happened

An error message appears on the washing machine display

"UE"

"UB"

or "E4".

In models without a display, the indicators for all washing modes + the second temperature indicator from the top light up.

When and why does the error appear?

The error appears before spinning, when the machine tries to evenly distribute the laundry along the walls of the drum. If the machine cannot distribute the laundry, an error message will appear.

Linen cannot be distributed if:

• Things are huddled together or twisted together;

• There are few things in the car: one or two;

• There are too many things in the car.

Usually the error appears when there are 9, 7 or 3 minutes left until the end of the wash. Before the error appears, the drum slowly rotates for several minutes in one direction and the other - the machine is trying to distribute the laundry. In this case, the time on the display does not change.

How to avoid the error

What's in the drum?

Why does the error appear?

How to fix

One or two things.The washing machine cannot distribute clothes evenly over the entire area of ​​the drum in order to spin them out. The main load falls on only one part of the drum. Load at least 3-4 items.
One big (heavy) thing and several small (light) things.Set the spin speed to 400 rpm or run the wash without spinning.
Underwear of different types of fabric.Each type of fabric absorbs water differently. Because of this, the weight of things in front may differ and interfere with normal spinning. Upload items from similar materials.
Bed sheets.During washing, items get twisted or get stuck in the duvet cover or pillowcase.Load no more than 2 kg per wash. Set the spin speed to 800 rpm.
A large amount of laundry.If there is a lot of laundry in the machine, it is more difficult to distribute it throughout the drum.The machine can be loaded to its maximum only in the “Cotton” mode. To learn how to properly load your machine, refer to the Overview/Cycle Chart section of your owner's manual.

What to do next

Open the door and take out the laundry. If the door does not open, wait 5-7 minutes and try again.

What to do if the door does not open?

  1. Turn off the washing machine using the On/Off button and then unplug it from the outlet. The door should unlock within five minutes.
  2. If the door does not open even after this, drain the water in emergency mode.
  3. After you have drained the water, calibrate the washing machine. This mode is not available in all Samsung washing machines; you can check its availability in the user manual for your machine.
  4. If things are bunched together, untangle them and distribute them evenly throughout the drum. Close the door. Press the
    Start/Pause to continue spinning.
    If the error does not appear, continue to use the machine, everything is fine with it. The error occurred because the washing machine was unable to distribute the laundry evenly.

If the error appears again, check the operation of the machine without laundry:

A. Open the door and take out the laundry;

B. Close the door;

C. Press the "Start/Pause"

to continue spinning.

If the error does not appear, continue to use the machine, everything is fine with it.

If the error continues to appear, contact Samsung support or submit a repair request.

How to avoid future breakdowns

There are several rules that must be followed in order to avoid errors during operation and reduce the likelihood of the washing machine breaking down. The main one is not to overload the drum. The second recommendation is not to wash items made from light and heavy fabrics at the same time.

In cases where you need to wash small items with a set of bed linen or other large items, you should use special nets. It is advisable to fasten the duvet cover to minimize the likelihood that other things will get stuck in it.

Why does the error occur?

If you are about to do laundry and see the Uе error on the display of your Samsung washing machine, do not panic. This means you just need to consider all possible options for breakdowns with this designation and try to fix the problems yourself.

There are different error codes that appear on the control panel of the appliance when washing.

They indicate the possible causes of the problem and tell you what to do and where exactly to look for a breakdown.

If the information screen shows an error code Ue on a Samsung washing machine, this means that there is an imbalance in the drum. Do not panic, as such a malfunction appears quite often and is not critical. Most likely, this error appeared as a result of uneven loading of laundry into the drum, which caused an imbalance.

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