Error 4E that appears on the screen of a Samsung washing machine means that a malfunction has occurred as a result of which water does not fill? This can happen not only at the beginning of the process, but also at any stage associated with the collection of liquid into the drum - washing, rinsing.
In some situations, the problem is not a broken part and you can fix it yourself.
What does error 4E mean on a Samsung washing machine?
Failure 4E on a washing machine means a malfunction of the system responsible for the flow of water into the drum. Most often, the error occurs after startup, but it can also appear on the display when entering the rinse mode.
An alphanumeric code means that the Samsung machine was unable to draw a sufficient amount of liquid in the time allotted by the program. Since washing or rinsing cannot be carried out in this case, the unit stops operation and reports a problem.
Error 4E in Samsung should not be confused with E4 failure, which indicates a load imbalance
EB, BC2, bE3, bE2, bE1 and bE – switching and control errors
The interpretation of such error codes on the display of a Samsung washing machine can be different.
If you understand the washing machine’s instructions, you will significantly save both time and money.
Among the reasons for their appearance, the following should be noted:
- Triac malfunction. Its stability is very important, since this spare part turns the machine engine on and off, and also controls its speed.
- Problems with the unit buttons, including the “start” button.
- One-time failure of the control module.
Take care of your washing machine to extend its life.
If the triac malfunctions, unfortunately, you will not be able to fix the problem yourself. It can break down for many reasons, including voltage surges, a faulty socket, a short circuit, and others. The technician will determine what exactly contributed to the problem and tell you how to protect the equipment from breakdowns in the future.
A good technician will quickly fix the washing machine error.
If the reason for displaying code values is sticking or lack of contact with one of the buttons, then, to troubleshoot problems, you can press it several times and hold it in different positions. If this does not help, the button will have to be replaced with a new one.
Reasons for the error
Error 4E on a Samsung washing machine can occur for several reasons. Most often the malfunction is caused by:
- lack of cold water in the water supply or insufficient pressure;
- clogging of the filler filter;
- damage to the wires connecting the machine control module to the water supply valve;
- breakdown of the pressure switch that fixes the liquid level in the drum;
- damage to the aquastop hose;
- malfunction of the electronic control module.
In some cases, code 4E appears on the display of a Samsung machine due to problems with the drain hose. If the tube is not connected correctly and water leaves the drum immediately after drawing, the washing unit may recognize the problem as a malfunction of the liquid intake.
Attention! If the pressure switch is damaged or the control board burns out, it is better to contact a professional service for repairs.
When is specialist intervention necessary?
But no matter how nice it is to deal with difficulties at home, sometimes you cannot do without the help of professionals:
- If the inlet or drain valve has failed. That is, if, in the absence of reasons visible to the average person, the washing machine does not fill or does not drain water. The technician will come, remove the valve, apply voltage, thus identify the fault and replace the faulty part. The repair is not complicated, but it requires specific equipment, which most homes do not have.
- If the command apparatus fails. In this case, the average person will not be able to cope in principle - work is needed at the software level, possibly replacing parts, and only an experienced person will deal with this.
- If the relay responsible for estimating the amount of water collected has failed. Without it, the washing machine “does not know” whether there is enough water or not, and therefore does not draw at all. It is simply impossible for a non-professional to pull out the relay without knowing where it is and without special tools. And to determine what the problem is - mechanical damage, a blockage, the fact that just a couple of contacts have come loose - can only be determined by someone who has been doing this for a long time.
- If the control panel fails. In this case, the washing machine does not respond to any commands at all, and, naturally, does not draw water. Even an amateur can remove the panel, but in order to put it in order, you need skills and equipment that an ordinary person who is not interested in electronics does not have.
It is worth calling a specialist if all resuscitation actions did not give the desired effect.
What to do if error 4E is on on your Samsung washing machine
In many cases, code 4E on a Samsung washing machine can be resolved with your own hands. If the failure is caused by minor problems and not a serious breakdown of the control module, then the repair will be quite simple.
Checking the water supply
The first step when error 4E appears is to make sure that there is, in principle, water in the pipes. To do this, open a cold tap in the bathroom or kitchen and see if liquid flows.
It is also necessary to pay attention to the pressure. If it is too weak, then there is a possibility that the washing unit does not have time to draw enough water in a short time. If there is no water supply or insufficient pressure, you need to stop the machine and wait until the situation changes.
If error 4E appears on a Samsung washing machine, you need to check the water supply shut-off valve and make sure that it is open
Cleaning the fill filter
Sometimes a 4E failure is caused by a clogged strainer located at the outlet of the water supply hose. Normally, this element is responsible for purifying the liquid from impurities. If the water in the pipes is very hard and contains a lot of solid particles, the filter will become clogged over time. The liquid begins to pass through it more slowly, as a result the Samsung machine displays error 4E.
If a malfunction occurs, the fill filter must be cleaned. They do it like this:
- Disconnect the washing unit from the network and water supply.
- Dismantle the inlet hose at the connection point to the machine.
- Using pliers, remove the filter mesh.
- The part is washed under the tap to remove dirt, and the cells are cleaned with a needle.
If the filter is very clogged, you can soak it briefly in a citric acid solution. It is necessary to dilute 40 g of powder in 1 liter of water, stir thoroughly, and then lower the mesh part into the liquid for half an hour. After the period has passed, the filter is washed again under the tap and replaced. If the blockage or damage is too severe, the element must be replaced with a new one.
Attention! You can clean the mesh of the inlet hose from dirt using an old toothbrush with stiff bristles.
Restarting a Samsung washing machine
If error 4E appears on a Samsung Diamond washing machine, you need to make sure that the problem is not caused by an accidental failure of the control module. To do this, the unit must be restarted. The algorithm looks like this:
- The washing machine is disconnected from the network by unplugging the plug from the socket.
- Leave the device to stand for 15 minutes.
- After the time has elapsed, reconnect the device to the power supply.
- Start the washing unit in any mode.
If code 4E no longer occurs when drawing water, the problem can be considered resolved.
Random electronic errors occur in both old and new Samsung machines.
Checking the drain hose connection
In rare cases, fault 4E can be caused by incorrect connection of the washing unit drain. If the hose of the Samsung machine is located too low, then the water will go through it into the sewer immediately after entering the drum.
Hanging the tube to the height recommended in the instructions helps to avoid self-draining. According to the manufacturer's instructions, before connecting to the sewer, the hose must make the top loop at a distance of at least 60 cm from the floor.
Other failures
In situations where your actions did not lead to success, the cables and contacts going to the inlet valve, which is responsible for supplying fluid to the unit, are checked for serviceability. They may become covered with oxide or simply move away from vibration. All that is required is to clean the surface or return the contacts to their original position.
Does the machine take in water and immediately drain it? Check that the drain hose is installed correctly in the sewer pipe.
Any failure signal can cause a software failure. To eliminate such consequences, the machine must be turned off and turned on again no earlier than fifteen to twenty minutes later. If the signal does not go away, look for the problem in other places. Sometimes it happens that you have to change the entire management unit. This type of repair can only be performed by professionals.
Preventive measures
High-quality prevention helps prevent malfunction 4E from occurring in a Samsung washing machine. When using household appliances you must:
- connect the machine only to serviceable electrical outlets without using tees or extension cords;
- ensure that there are no constant changes in humidity in the room with the washing unit, which can cause oxidation and rust of the contacts;
- from time to time, as a preventative measure, dismantle the inlet filter and clean it of dirt;
- connect the Samsung machine to the network and sewerage system in strict accordance with the rules specified in the manufacturer’s instructions.
After an emergency or planned shutdown of the cold water supply, you should not immediately start washing. It is recommended to wait a few hours first. At first, after the return of water supply, a rusty liquid with a large number of hard impurities flows through the pipes. If you turn on the Samsung washing unit at such a moment, the inlet filter is highly likely to become critically clogged.
ED, DC2, DC1, DC, dE2, dE1, dE – hatch door lock
As a rule, such error codes appear at the very beginning of the washing machine’s operation, immediately after it is turned on, or, less often, after completing a full program cycle, when the washed laundry needs to be removed. These lights mean there is a problem with the hatch door.
Door blocking is the most common problem in washing machines.
Most often, additional symptoms of this problem are the following:
- Inability to physically close the unit hatch door.
- There is no door lock, which is necessary to start washing.
- The hatch does not open after completing the full program cycle.
Before calling a technician, try to figure out the problem yourself.
Usually this problem can be solved on your own. To do this, it is enough to do the following:
- Check what exactly is preventing the hatch door from closing. Perhaps some of the laundry is stuck and is interfering with the normal operation of the mechanism.
- Carefully inspect the hatch. The presence of deformation may contribute to the occurrence of this problem.
- Check if everything is normal with the wires that are connected to the hatch and are responsible for blocking it. Often it is enough to correct them.
Most often, a washing machine breakdown requires contacting a specialist.
If you cannot correct the situation on your own, the hatch door requires repair. Usually it involves replacing hinges or a lock, or restoring damaged wiring.
