Errors on a Samsung washing machine: what they mean, how to fix it

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Modern household appliances greatly facilitate human life. Especially washing machines. They save a lot of time and also perform comprehensive laundry washing with rinsing and spinning. Samsung washing machines are popular due to their reliability and long service life. But like many automatic washing machines, they have their pros and cons. In the event of a malfunction, an error code is displayed on the display of the Samsung washing machine. With the help of such an alert, it is easy to determine what exactly is broken and how to fix it. Let's consider the option when the Samsung washing machine, error 5E, SE or any other.

Samsung washing machine error codes

Many different digital codes may appear on the display of the automatic machine, indicating a malfunction. In order to eliminate the cause of the appearance, you need to know the decoding of these codes. Thanks to at least some knowledge about error codes, you can do without the technical services of a specialist.

So, let's look at the errors of the Samsung washing machine:

• 4E - notifies that the washing machine is not drawing water. The cause may be low water supply pressure in the hoses or a failure in the control system. In order to eliminate the problem, you should normalize the pressure in the pipes and check the functionality of the control module. You also need to make sure that there is normal water flow in the pipes and that there are no foreign objects.
• dE - appears due to an incorrectly closed loading tank door. You need to check the door contact connections for damage. In addition, you need to make sure that the lock fuse is working properly. If the part is broken or damaged, it is better to replace it with a new one.
• UE - the appearance of such an error indicates an uneven load on the washing machine. To eliminate the error, you need to remove all the laundry and place it evenly in the loading hatch.
• 3E - notifies about tachogenerator dysfunction. You should check the spare part for defects, and also make sure that the main control module is operating normally.
• bE - lights up as a result of a short circuit in the washing machine motor. It is necessary to check the electric motor and control system for defects. You also need to check the voltage in the automatic machine.
• OE - occurs due to overfilling of the automatic washing machine. You need to check all connections and contacts, and also make sure that the pressure switch is working properly. This problem can occur as a result of using the wrong washing powder.
• LE - this code appears due to a water leak. It is necessary to check the water sensor in the washing machine. If it is broken, you should replace the spare part with a new one.
• HE - this error is displayed on a Samsung washing machine when the water in the automatic machine does not heat up. In order to eliminate it, you need to check the thermostat and heating element. It would be a good idea to make sure that the wires in the heating parts are connected correctly.
• CE - notifies you if the water temperature in the washing machine is too high or low. The functionality of the thermistor should be checked. If it is defective, replace it with a new one.

Troubleshooting

If a heating or overheating error is displayed, problems with the heating element are initially ruled out. The performance is checked with a multimeter. If the heating element is working properly, you will need to check all the wiring and the temperature sensor.

The next thing to check is the control system module. Repairing the board is the most difficult, so it is better to invite a specialist.

Error 5E, 5C, E2 on the display of a Samsung washing machine

Often, most owners of Samsung washing machines are faced with the appearance of error codes - 5E, 5C and E2. These errors are very easy to eliminate if you at least know the structure of the household appliance and the basic rules for care.

What does the appearance of such errors on the washing machine display mean?

• E2 - on some models of Samsung washing machines it is displayed as SE or 5E. This error appears due to low pressure supply, as a result of which the water is drained untimely. You can solve the problem by pressing the “start/pause” buttons. Using this technique, the automatic machine will try to drain the water again. If this method is not effective, you should check the drain hose and filter for blockages. Additionally, it is recommended to check the water pressure sensor.
• 5C - notifies that water is not draining from the washing machine. The cause of the malfunction may be a clog in the drain filter or in the drain pump. Debris and foreign objects should be removed as quickly as possible. To do this, you need to disconnect the device from the electrical power and drain the water through a special emergency drain, and then carefully clean the filter or pump of dirt.

Important! The occurrence of these errors can be prevented by proper and timely maintenance of the automatic washing machine. On our website you will learn tips on how to carry out preventative maintenance on washing machines.

Clogged drain filter

Blockages and dirt in the drain filter lead to a lot of different problems in the washing machine. Qualified specialists distinguish between two types of blockages: natural and mechanical.

Important! The principle behind the appearance of both types of blockages is the same. The only differences are that some appear faster, while others appear more slowly:

• A mechanical blockage in the drain filter is formed by the ingress of small foreign objects (coins, buttons, toothpicks, small pieces of linen).
• Natural clogging refers to the accumulation of lint and wool during the washing process.

In order to avoid clogging, you need to prevent it in advance:

• Before loading laundry into the hatch, you need to check the pockets of your clothes or simply use special laundry bags.
• It is also recommended to check the drain filter and clean it several times a month.

Cleaning should be done as follows:

1. The filter needs to be removed.
2. Rinse it under running water.
3. Check the installation location of the filtration system, most often this is where all the dirt collects.
4. If limescale deposits are found on the filter, the part should be replaced with a new one.

Important! After all the procedures performed, you need to check the functionality of the automatic washing machine. To do this, connect it to the power supply and set the required function.

Drain pump faulty

One of the weak points of the Samsung washing machine is the drain pump. Due to its malfunction, the machine cannot drain and collect water, thus affecting its overall performance.

To solve this problem:

1. You must first drain the water from the washing machine through the emergency drain. The main thing is that with such manipulation, you need to drain the water by tilting the machine slightly. Water can flood the floor and this will cause a lot of inconvenience.
2. Then you should unscrew the back wall of the washing machine, since that part contains the drain pump.
3. Next, you need to disconnect all contacts and wires from the pump, remove the engine with the impeller.
4. It is necessary to reduce the diameter of the impeller using scissors or a knife (about 1 mm, no more).
5. After this, assemble all the parts in their original form and check the functionality of the household appliance.

Important! This method is very effective and has been tested on more than one hundred washing machines of various modern brands. If this method does not resolve the situation, it is recommended to contact a specialist or simply replace the drain pump.

Checking the pump filter and drain hose

The next thing to check is the drain pump filter. You need to understand that there is water in the drum, and if you immediately unscrew the lid, a small “flood” will occur.

Some models have an emergency drain hose. With its help, the easiest way to get rid of excess water. For this, a deep cup is used, and gradually, by opening and closing the hose plug, the tank is released.

There is another method, but it is not applicable to all models. If the drain hose comes out of the housing from below, then water can be removed through it by lowering it to the floor and directing the end into a container, for example, a basin.

Error 5E (SE) in a Samsung washing machine - what to do?

When a 5E error is detected in a Samsung washing machine, many people ask themselves: what to do and how to fix this problem? The SE error on a washing machine appears quite often in the following cases:

• when pumping out dirty water during spinning;
• rinsing and direct washing.

When the SE error appears on the washing machine display, you need to perform a few simple steps:

1. Check the drain hose for damage.
2. Clean the drain filter from dirt.
3. Drain the water through the emergency hole.
4. Start the machine with an empty loading tank.

If, after all the manipulations, error 5E does not disappear from the display of the Samsung washing machine, then most likely the problem is that the sewage system is dirty. The process of cleaning the drain is very long and labor-intensive, so it is recommended to call a plumber.

Important! For all owners of washing machines, sooner or later the question of connecting the equipment to the sewer arises. We examined all the nuances in our separate articles:

• Drain for the washing machine into the sewer;
• Siphon for washing machine.

Possible faults requiring repair

All errors that appear on the display and begin with code H can be corrected. You can fix some of them yourself. But if this does not work, then you should contact the service center. Specialists arrive at a pre-agreed convenient time.

Service center employees replace heating elements at home. To repair such errors, the washing machine is rarely taken to a service center.

Errors that appear due to water intake problems: E1, 4C, 4C2, 4E, 4E1 and 4E2

An alert with the number 4 indicates many problems associated with the washing machine’s ability to absorb water. Each code informs about certain features of the problem. To make it easier to understand, the table below will help you.

Mechanical damage

If the pump impeller or filter, which is sometimes called the concentrator, breaks down, the required traction force does not occur. As a result, water is not pumped out of the tank, and an error appears.

This happens due to foreign objects entering the cochlea: pins, paper clips, toothpicks, coins, bolts and bra underwires. In this case, you need to replace the pump or filter. Repairing plastic parts is not possible.

As a summary: most of the reasons that lead to error code 5E, E2, 5C can be corrected yourself without calling a Samsung washing machine repair technician.

An error caused by a breakdown of the temperature sensor: EC, TC, TC1, TC2, TC3, TC4, tE3, tE1, tE2

If the tE error appears on the screen of your machine, then the washer’s temperature sensor is damaged, due to which the unit selects the temperature depending on the program you have chosen for it.

This malfunction is caused either by damage to the sensor itself and its wiring, or the problem lies in the tubular heating element. Unfortunately, if the sensor does not work, then replacing it, in fact, like the heating element, is quite difficult, so it is better to leave the machine in the hands of professional craftsmen.

Engine tachogenerator: 3S4, EA, 3S1, 3S2, 3S3, 3E4, 3S, 3E3, 3E2, 3E and 3E1

If, when washing a Samsung machine, an error appears in the form of symbols 3C, 3C1, 3C2, 3C3, 3C4, as well as errors 3E through 3E4, then something happened to the motor. There are several options for developing the problem, as well as the error codes themselves.

If you saw symbols with the letters E, C, EA and variations of numbers from 1 to 4 along with them, then the reasons for their appearance are as follows:

• You have exceeded the permissible number of kilograms. If, for example, your Samsung Eco Bubble washing machine, designed for 6 kg, is overfilled with heavier items (and when wet they will become even heavier), then the above error codes will definitely appear.
• The tachogenerator is faulty.
• Electrical wiring and contacts burned out.
• Foreign objects entered the generator through the drum sieve and blocked it.