The drum is loaded, the desired washing program is selected, but for some reason, after pressing the “Start” button, the washing machine does not start the working cycle, but signals with the “Door” error.
Information about what can provoke such a situation and how to correct it will allow you to return the Atlant washing machine to working order as quickly as possible.
What does the Door error mean in the Atlant washing machine and what to do to eliminate it, we will tell you further.
What does the code that the washing machine produces mean?
Just by the name of the error “Door” (translated from English as a door), it is clear that the malfunction of the washing machine is associated with the loading hatch door.
As soon as the control module receives a signal that the door is not locked, it blocks the work process, signaling the problem with the “door” error (displayed on the control panel display).
If the Atlant washing machine is not equipped with an information board, the blinking indicators 1,3,4 will indicate that the doors are not locked .
How is the signal decrypted?
By the way, on some washing machines it may display the alphanumeric code F 16. The problem means that an error was made when closing the door. For some reason, the hatch is not locked, or the unit’s electronics do not “recognize” the action performed.
Deciphering the problem indicates a probable breakdown of the device blocking the hatch. But we should not rush to conclusions. It is likely that there is no breakdown, and everything that happens is a consequence of a program failure or your personal carelessness.
Why does it appear and what should I do?
There are many reasons why a washing machine gives a “door” error.
Improper use of a household appliance
Diagnostics begins with the simplest thing - checking how tightly the hatch door is closed.
To do this, gently press it until the characteristic UBL locking click appears . If the error does not disappear, the door must be opened and the rubber seal carefully inspected.
Perhaps a foreign object (sock, underwear, etc.) has gotten into the cuff and is preventing the hatch from closing, or the rubber seal has become deformed or stretched (a displaced cuff prevents the hatch from closing completely).
Additionally, check the cleanliness of the area for the lock tongue. If necessary, using a thin brush, clean out the debris that has accumulated there, due to which the hatch door cannot close.
Mechanical damage to door hardware
The side loops are checked first . Due to improper installation of the washing machine, the hinges begin to sag, which is why the door latch does not fit into the lock hole. To fix the problem, you need to check the level of the washing machine body, tighten the hinges, and adjust the position of the hatch door.
The second element that is worth paying attention to is the locking tongue. During operation of a household appliance, a situation may arise in which the retaining pin falls out. As a result, the tongue changes its position and does not fit into the lock hole, making the door unable to close tightly.
To return the retaining pin to its place, the hatch door will have to be disassembled:
- unscrew the two fasteners and remove the door from the body;
- Unscrew the fasteners connecting the two halves of the door;
- Carefully release the latches and remove the outer part of the door (the one with the glass);
- using a flat-head screwdriver, push the pin into its original place;
- Assemble the hatch doors in the reverse order and secure them to the body of the washing machine.
If the hatch door closes without much difficulty, but the characteristic locking click is not heard when the door is closed, then most likely the special plastic guide has worn out.
Replacing it is not difficult: just disassemble the hatch doors (the procedure was described earlier) and replace the worn element with a new guide of similar size .
UBL is out of order
The Atlant washing machine is equipped with an electronic device that blocks the hatch door (UBL). When the washing program starts, the control module sends a signal to the plates of the device.
As they expand, they press on the lever that blocks the loading hatch door . Natural wear of the plates, damage to the contacts as a result of a short circuit or mechanical damage renders the UBL unusable, which is indicated by the Atlant washing machine with the “door” error.
A multimeter will help confirm assumptions that the blocker is broken (the device must first be dismantled).
In order to remove the UBL from the washing machine body, you must:
carefully bend the edges of the rubber seal of the hatch, pry it up with a thin screwdriver, and remove the metal clamp;- insert the rubber seal inside the drum;
- Unscrew the fasteners holding the UBL (located on the right side of the loading hatch);
- disconnect the wiring fasteners. Remove the lock from the washing machine body.
Photographing the location of the wiring on the UBL will simplify the process of connecting a new blocking device.
The lock is removed, you can begin the testing procedure:
- set the multimeter to “Resistance” mode;
- apply probes to the phase and zero contact.
The readings on the display have changed - the blocker is working; if not, the UBL must be replaced.
Installing a new hatch door lock is easy . The main thing is to choose the right UBL in accordance with the model of the washing machine (information is indicated on the plate attached to the rear panel of the case).
Based on the photo, connect the wiring of the new lock, fix the UBL into the washing machine body, and return the metal clamp of the rubber cuff to its original place.
Malfunctions of the control unit
You can independently determine that the possible cause of the “door” error lies in the control unit only visually.
To get to the module you need to:
- remove the powder receptacle;
- remove the cover;
- Unscrew the fasteners holding the control panel;
- carefully inspect the electronic board (do not touch the wiring). You should be wary of: condensation (humidity is the first cause of a short circuit), dark spots (traces of exposure to high temperatures), bloated barrels and damaged electrical circuit tracks.
Burnt-out resistors, triacs and microcircuit tracks block the normal operation of the Atlant washing machine. Repairing the control unit yourself is only possible if you have knowledge and experience in such work.
Otherwise, it is better to entrust the restoration (or replacement) of the control unit to the professionals of the service center.
Repairing the control board - in the video:
Deciphering errors in Atlant washing machines
The table will help you find out what this or that error means, how to fix it and what malfunctions cause it.
| Error code | What does the error mean? | How to fix it yourself | Malfunctions |
| F2 | Temperature Sensor (NTC) Error |
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| Instructions on how to fix >> | |||
| F3 | Water heating error |
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| Instructions on how to fix >> | |||
| F4 | Drain error |
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| Troubleshooting instructions >> | |||
| F5 | Water supply error |
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| Instructions on how to fix >> | |||
| F6 | Problems in the motor circuit |
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| Troubleshooting instructions >> | |||
| F7 | Incorrect power supply voltage |
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| Instructions on how to fix >> | |||
| F8 | Overflow error: the water level in the tank is too high |
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| Instructions on how to fix >> | |||
| F9 | Tachometer (tachogenerator) error |
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| Instructions on how to reset >> | |||
| F10 | The hatch locking device is faulty |
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| Instructions on how to fix >> | |||
| F11 | The hatch of the Atlant washing machine is not closed |
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| F12 | Motor error |
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| Troubleshooting instructions >> | |||
| F13 | Control or display unit error |
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| Instructions on how to reset >> | |||
| F14 | Communication error between control and display unit |
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| Instructions on how to fix >> | |||
| F15 | Aquastop or water level sensor error |
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| Instructions on how to reset >> | |||
| F16 | Water overheating 10 C higher than set according to the program |
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| SEL | The program selector of the display module is faulty. |
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| door | Door lock error |
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| Instructions on how to fix >> | |||
READ MORE: Photo wallpaper in the interior, current options, photos - Rehouz
Please note! The description of errors is for informational purposes only. The RemBytTech service is not responsible for independently repairing the Atlant washing machine using this information.
Failed to repair the Atlant washing machine on your own? No problem! The RemBytTech on-site repair service will come to your aid. Call:
7 (495) 215 – 14 – 41
7 (903) 722 – 17 – 03
Or send an electronic application.
The technician will arrive within 24 hours of your call, diagnose your equipment and find out what’s wrong. With your consent, repairs will be carried out at home. After this, the technician will check the operation of the washing machine and issue a receipt with a warranty of up to 2 years.
Call the master
A professional technician can fix the “door” error in an Atlant washing machine as quickly as possible. You can find the phone number of the right specialist through your family and friends (“word of mouth” is a reliable way to avoid meeting scammers). Alternatively, the specialist’s contacts can be found through Internet search engines (when choosing a specialist, it is important to pay attention to the number of positive reviews).
When submitting an application, you must: provide the exact model of the washing machine, the year of manufacture of the household appliance, and describe the problem in as much detail as possible.
You can find out the preliminary cost of repairs by phone. The technician will be able to announce the exact amount to be paid only after the diagnosis has been carried out. Demands for full payment for repairs that have not yet been carried out are a reason to refuse.
Depending on what exactly triggered the “door” error in the Atlant washing machine, the cost of repairs carried out by a service center technician varies from 800 rubles. up to 2100 rub. The urgency of repairs and the cost of parts to be replaced increase the cost of repair work.
How to prevent it in the future?
Several recommendations will help you avoid problems with closing the hatch door of the Atlant washing machine
When loading the drum, it is important to monitor the amount of dirty laundry. Overload accelerates wear of the internal elements of the washing machine (including hinges and door lock), and can lead to deformation of the rubber cuff.- Do not place heavy objects on the washing machine (constant pressure deforms the walls of the housing).
- Do not hang wet, heavy laundry on the hatch door (excessive pressure causes the hinges to sag).
Careful use of the washing machine in accordance with the manufacturer’s recommendations helps prevent the occurrence of the “door” error and maximize the period of uninterrupted operation of the household appliance.
De, Door, Ed errors: codes on Samsung? Causes and their solutions. Adviсe
As a rule, this error occurs precisely at the beginning of the washing process. You start the wash, but instead of starting to fill with water, your Samung washing machine displays a door, de or ed error. In principle, if this happens for the first time, the error may appear directly during the washing process.
Adviсe
An emergency way to restore the functionality of the Atlant washing machine is to reboot. It is enough to turn off the washing machine from the network for ten to fifteen minutes, and then restart the working cycle.
If problems with closing the door were caused by a failure in the system, the “Door” error will disappear; if not, it is necessary to carry out a more detailed diagnosis of the problem that has arisen.
Often the lack of locking of the hatch door is associated with low voltage in the network. Connecting the washing machine through a special device - a voltage stabilizer - will help eliminate the problem of intermittent voltage in the network (and along with it the “door” error).
We fix the problem ourselves
There are several generally accepted rules that will help cope with the problem. They are used in certain situations:
- The hatch did not close tightly - you need to check, most likely, you did not apply the required force when closing, or something got between the door and the rubber seal that is preventing it from closing. We recommend performing the action again; you should hear a characteristic click.
- The network voltage has dropped - check. If there is no 200 volts in the network, the hatch lock does not work. But the problem can be solved - a relay is installed that controls the voltage.
- The hole for the door tongue in the lock is clogged - make sure everything is in order.
- The hinge fasteners of the door have become loose - as a result, the tongue does not always fit into the lock, and the hatch may not close. You'll have to tighten the fastenings.
- A failure of the control or display unit has occurred - when the error appears for the first time, simply unplug the machine from the socket, pause for about ten minutes, and turn on the device again. The unit will reboot, it is quite possible that the error will disappear.
- Poor contact - it is necessary to check the area from the hatch blocker to the unit responsible for general control. It happens that the vibration of the SM during operation is the reason that the contact connections “come off”.
If your actions are unsuccessful, it means that the machine is seriously damaged and needs professional repair.
