Why is the lock icon on a Samsung washing machine and how can I fix it?


Operating errors, hard tap water, sudden power surges lead to the fact that sooner or later the Samsung washing machine fails.

One of the signs of a malfunctioning household appliance is a flashing or constant light on the lock indicator.

A detailed study of what to do when the lock is on or blinking will help you quickly return the washing machine to working order.

How to unlock the LG Direct Drive washing machine?

In your LG washing machine

The child lock system is activated (the red lock face on the control panel is flashing).
To disable lock
, press and hold the “Temperature” + “Spin” buttons for 5-10 seconds. and you can set the program and start the washing machine.

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The red light is flashing - what does this mean?


The indicator in the form of a key (lock) lights up during the washing process - the washing machine is operating in normal mode and does not require repair.

At the end of the wash, after two to three minutes, the door automatically unlocks and the indicator stops flashing or lighting.

The situation is different when the key or lock lights up or flashes constantly , even when the washing process is finished and the hatch is open. In this case, the washing machine does not respond to key presses (the light continues to glow red).

Such signs indicate that a breakdown has occurred and the washing machine requires detailed diagnostics and repair.

AE

The error indicates an automatic shutdown of the equipment as a result of a failure in the water supply system, or a malfunction of the main board. The first thing to do is to reboot the equipment, completely disconnecting it from power for 10-15 minutes.

Then check the water drain pan. This problem is especially relevant for washing machines that have Aquastop leak protection installed on board.

It is necessary to check all hoses for physical damage, and also tighten the clamps if they are loose. Then get rid of the water in the pan. If the leak remains, then after the first wash the container will fill with liquid.

Technical Troubleshooting Guide

If the lock or water level sensor fails, this will be indicated by an error code on the device screen. If you are confident in your abilities, you can carry out repairs yourself, otherwise call a specialist.

Instruction #1 - drain the water from the tank

Many cars are programmed so that if there is liquid in the tank, the hatch will remain locked. Then you should drain it yourself.

The drain hose must be disconnected from the sewer and its free end lowered into any container that must be placed below the level of the tank in advance.


If you see that there is water left in the drum after washing, then immediately turn off the power to the machine. Use a forced drain hose

If the first method does not work, then you should inspect the filter, which is located on the bottom of the front panel.

It’s extremely simple: remove the decorative panel, unscrew the filter, tilt the washer and place a basin, then get rid of the water, clean the filter and screw the part into place. Activate the “Rinse” or “Spin” program.

If after these steps the water is still inside the drum, then the drain pump pipe is clogged. To get to it, you need to place the washing machine with its back wall on the floor.

First place some soft rag or towel on the floor under the device so as not to damage the equipment. Once access to the bottom of the device is gained, finding the pipe is not difficult. Unscrew the fastener, disconnect the hose and remove the water.

Instruction #2 - changing the hatch locking mechanism

If the problem is in the locking device, then this will require a complete replacement of the unusable part with a new spare part.


The hatch locking device is one of the key parts of the washing machine. It is better to entrust its repair or complete replacement to a specialist

Just follow the recommendations if you are confident in your abilities and decide to do it on your own:

  1. Turn off the power to the machine . Lift the top cover of the machine and remove the screws holding the locking element. For convenience, tilt the car and unlock the door with your hand by pressing the lock tab.
  2. Remove the clamp securing the door and slightly move the right side of the cuff. Stick your hand into the vacated opening and unscrew the screws.
  3. Remember the sequence in which you removed the locking device . Now do the same thing in reverse order - install a working UBL.
  4. Test after installation is complete. To do this, connect the machine and start the cycle.

When the door locks and opens after finishing the wash, then everything is done without errors.

Instruction #3 - replacing a broken door handle

Sometimes the blockage can be caused by a broken door handle.

First, turn on the emergency opening mode, if your car has one. Most manufacturers mount it at the bottom of the device near the drain filter.

Visually, it is a cable or lever of orange or red color, by pulling which you can open the door. In addition, you can open the lock manually by disconnecting the top cover of the machine, or use a cable.


To replace the washer hatch door handle, carefully use a screwdriver to unscrew the bolts holding the entire door, remove it and disassemble it

You can replace a broken handle with a new one yourself. When choosing a new part, pay attention to the model and brand of the washing machine.

The replacement itself will not take much time:

  1. Remove the door using a screwdriver. Remove all the bolts that connect the door parts and disassemble the hatch into two components.
  2. Carefully remove the glass and set it aside . Record (schematically or in a photo) the arrangement of all parts so as not to confuse anything during the installation of the door.
  3. Remove the handle, lock hook and spring . Using an awl or screwdriver, press down on the metal rod holding the handle.
  4. Install a new handle : first install a new spring, then a hook with a handle and a metal pin, and finally the door.

It also happens that debris has accumulated in the drain hose, pump filter, or the pump has broken down. It is for this reason that some of the water is retained inside, and the liquid level sensor does not work.

You will be informed about this situation by a flashing error on the display. First, you should inspect and, if necessary, clean the outlet hose (it is located at the bottom of the machine). After this, you need to drain the water, and then the hatch will open.


To remove water trapped in the drum, carefully disconnect the drain hose from the sewer and drain the excess liquid.

The situations described above are relevant if you have a machine with a horizontal loading method.

Instruction #4 - unlock the vertical washing machine

If the user has a top-loading washing machine and at one point its door becomes blocked, then you can try to solve this problem on your own. To do this, a number of manipulations have to be done.


Owners of top-loading washing machines should carefully close the drum. If you do not do this, the car will be blocked.

In order for such a unit to work again, it is necessary:

  1. Disconnect the machine from the network and water supply.
  2. Move away from the wall.
  3. Find the heating element. To do this, you need to unscrew the bolts on the back cover and remove it.
  4. Then take out the heating element: remove the belt and disconnect the bolt holding it. Remove all wires that may interfere with work - in order not to further confuse the location of the wires, label them.
  5. Using a screwdriver, carefully remove the heating element with the rubber seal. Please note that the elastic sometimes sticks to the body, so difficulties may arise.
  6. Remove the heating element from the machine and then carefully rotate the drum so as not to damage the parts.
  7. Reinstall the heating element and connect all the wires.

To open a locked hatch, do not use additional tools, as they may damage the equipment.


In machines with a vertical loading type, to get to the drum, unscrew and remove the heating element. This way you can spin the reel

When you complete the replacement, you should start the wash again.

Protection for Bosch washing machines

German Bosch household appliances are very popular. Housewives value it for its unsurpassed quality, long service life, and simple and intuitive interface. But not all Bosch models are equipped with a useful child lock feature. To find out which models are equipped with this option, it is recommended to study the list on the company’s official website.

Article on the topic: What does cis washing machine mean?

When purchasing in a store, it would also be a good idea to ask the seller whether the selected model is equipped with a child protection function. If your Bosch washing machine has a child lock, you need to study the process of launching this option. It turns out that the manufacturer was not clever with the control panel locking function. To start or remove the unit on Bosch Maxx 5 models, you need to press the start/pause button and hold it there for 5-7 seconds.

Bosch Maxx 5 control panel

After pressing the button, a key icon will appear on the display. Note that Bosch Maxx 5 models have the option of remembering modes selected by the user. That is why the lock will work the next time you turn on the device. To restore the functionality of the Bosch washing machine, you need to press the start button.

Calling a specialist: where to find and how much will it cost?

When independent diagnostics and repairs do not lead to the desired result, then professional craftsmen will come to the rescue. There are several ways to call a specialist to your home:


  1. The easiest way is to use word of mouth. Relatives, acquaintances, neighbors - everyone can recommend a technician who once repaired a washing machine in their home.

  2. Call a service center specialist. This method has one significant advantage - all work is documented. If any controversial issues arise, this document will become proof of completed (or not completed) work.

In order not to encounter scammers, and to save not only money, but also household appliances, it is very important to take into account the following points:

  • an honest craftsman will never take money until the repair is completed (an exception may be a deposit for the purchase of an expensive part);
  • a professional will always listen to the client, focusing on the brand of household appliances, duration and features of operation;
  • an experienced technician never names the final cost of repairs without preliminary diagnostics (the amount may vary depending on the prices of new components, as well as the complexity of the work).

On average, repairs to replace a hatch blocking element will cost 4,000 rubles, replacing a pressure switch will cost 2,800 rubles, and replacing a heating element will cost up to 5,900 rubles.

Everything about repairing Samsung washing machines is in this section.

Forced opening of the laundry hatch

If none of the above methods help, the best solution would be to call a competent household appliance repair specialist. But what if you really need to open the machine without waiting for the technician? In this case, you will have to use the emergency method of unlocking the hatch. The first step is to study the operating instructions for the equipment and find in it exact instructions on the location of the emergency door opening cable. You'll most likely find this important wiring on the bottom of your car near the filter and drain hose.

If you gently pull this cable, the laundry loading hatch should open. This method is not suitable for all cars, because some models, in principle, do not have such a mechanism. If a cable is not provided in the design of the machine, then the lock will have to be opened forcibly . To do this, you will need to turn off the power to the unit, remove the top cover, then tilt the machine towards you, find the door lock tongue and also gently pull it.

The forced opening method will help you get to wet laundry locked in the machine, but most likely will not eliminate the reason for blocking the locking mechanism. To prevent the situation from recurring, you should call a specialist after opening the machine.

Description of the situation

Often, the user is faced with a situation in which the indicator light blinks, but the washing process does not start. Or the work process has started, the rinsing stage begins, but the unit randomly changes the washing process and selects an inappropriate temperature mode. However, if the device is disconnected from the power supply and then turned back on, the situation does not change.

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Limitations for self-repair

Compliance with basic safety rules will save you and your equipment from unforeseen emergency situations.

What should you absolutely not do?

It is prohibited to carry out any work on the washing machine if it is energized. Otherwise, you may get an electric shock. In addition, the rotating drum can cause injury to your hands when the hatch is open.

Do not try to forcefully open the door, especially if there is water left in the tank. Possible electric shock and irreversible damage to equipment.

It is not recommended to “decipher” the error code without additional study of the instructions, even if you are well versed in electronics, as you can completely ruin it. Be sure to read the instructions.


If an error code or the word “door” flashes on the machine’s display, then you should immediately refer to the instructions to decipher it

It is forbidden to break any wires if you are not sure of their purpose, and to correct module failures on your own (especially soldering anything, without experience with such equipment).

When should you call a professional?

If it is not possible to open the hatch using known methods without damaging the car, it’s time to call the specialists.

For example, the door handle broke. A user who does not have technical knowledge will find it difficult to select the appropriate part on his own.


A new handle for the washing machine hatch should be selected carefully, paying attention to the manufacturer and model of the machine on which you will mount the new part.

A specialist will be required if there is still water in the drum after the wash is completed. This may happen because the pump has failed.

In the worst case, the reason may lie in a failure of the board or water sensor. Faults of this kind can only be repaired by an experienced technician.

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