What does the ue error mean on a Samsung washing machine and how to fix it?

All kinds of errors that a Samsung washing machine produces include the “ue” code. In most cases, the problems that occur are not critical; they can be eliminated on your own.

For more rare but serious breakdowns, contact a specialist. To ensure that the error does not occur in the future, you need to keep a few recommendations in mind.

What does the ue code that a Samsung washing machine produces mean, and what to do to fix the problem, we will tell you in the article.

What does the code that the Samsung machine produces mean?

The encrypted code ue is rarely displayed on the display immediately after starting the program.

The machine washes safely and then starts rinsing. The error appears when it comes to spinning clothes . The unit begins to gain momentum, but does not reach the maximum centrifugation speed.

After an unsuccessful attempt to finish washing, Samsung stops and shows the error ue. Most often this happens in the third, seventh or ninth minute of the spin cycle. But another blocking time cannot be ruled out.

Decoding the ue code means “imbalance of the load of the drum on the axis of rotation” or, in other words, the inability of the machine to evenly distribute the laundry throughout the volume of the drum.

If the Samsung washing machine has a long production date (until 2007), then a similar inscription may appear on the display: e4. This cipher should not be confused with another sequence of characters - 4e. This error indicates a completely different problem (it is related to the collection of water).

Household appliances that do not have a screen with illuminated signs can also independently diagnose problems. The occurrence of problems with centrifugation can be judged by the simultaneous flashing of all washing modes and the stable glow of the “60 degrees” indicator.

Prevention

To avoid imbalances during washing, follow these simple rules:

• Wash duvet covers and heavy bedspreads one at a time, as these things become very heavy when wet, and smaller items can get tangled in their folds;
• be sure to separate items by material and wash in groups;
• do not load the machine to capacity, do not exceed the recommended weight and volume of loaded items.

Following these simple recommendations will help extend the life of your assistant and save your nerves from everyday surprises.

Why does it appear during the spin cycle?

Before you begin to correct the error, you need to find out why the unit cannot evenly distribute the load of the drum on the axis of rotation.

The reasons may be different:

1. 
   Excessive load of laundry. If a lot of things are placed in the drum and their quantity exceeds the permissible norm, the machine cannot even them out according to the volume of the drum before spinning.

2. Placement of products of varying quality into the drum. Different fabrics absorb and release water differently, so under equal spin conditions, an imbalance occurs in the drum and, as a result, the work stops.
3. Insufficient weight of laundry. Underload also has a negative effect on balancing, as does overload. A small thing cannot create equal pressure on all the walls of the drum.
4. Control unit malfunction. Electronics in some cases can create confusion in the operation of sensors. This reason is not associated with a serious defect and can be easily eliminated.
5. Tilt of the machine body. If the device has just been installed or has been moved recently, it is quite possible that it was installed unevenly. Even a slight slope can lead to uneven load on the drum on the axis of rotation.

All of the above reasons are not related to equipment failure, but to its operation. That is why you can eliminate them yourself; the main thing is to correctly understand why the device refuses to gain momentum.

However, in some cases, the ue error still signals a more serious problem. It could be:

• malfunction of the entire microcircuit (control board) or just the relay on it;
• depressurization of the seal, natural wear and destruction of the bearing;
• stretching, delamination or rupture of the drive belt in the machine;
• failure of one, several or all shock absorbers;
• breakdown of the tachogenerator, which controls the drum speed;
• wear on the motor brushes, which prevents the rotor from rotating.

Causes

The H1 error never occurs on its own. It indicates a malfunction in the heating element or its surrounding parts. Possible reasons for its appearance:

1. Failure of the heating element.
   This is the most common reason, which is caused by a short circuit or other factors. However, there is only one outcome: the part has “burned out” and needs to be replaced. As a rule, most users who have encountered such a problem say that traffic jams in the apartment are often knocked out.
2. Thermal sensor failure. This element is responsible for measuring the temperature of the water in the device. At the same time, it either does not heat up or overheats. You need to be prepared for the fact that in many Samsung models the sensor is built into the heating element, so it will not be possible to do without replacing it.
3. Microcircuit failure. The control board is an intelligent module that is responsible for the operation of the device as a whole. Most often, the relay that controls the start of the heating element turns out to be burned out. In this case, repairs will not be as expensive as if it is necessary to completely replace the module. If the reason for H1 is a board failure, then the error most often appears a few minutes after the start of the wash, and the cycle itself stops completely.
4. Damage to the wiring that connects the heating element and the microcircuit. In this case, the code will appear and disappear. You can cope with the problem by twisting the damaged wires or replacing them completely.
5. The overheating fuse has melted. The heating element is a metal tube with a spiral inside. The space between them is filled with a fusible element, which is the fuse. If it melts, the corresponding code pops up. Provided that the unit is equipped with a ceramic heating element with reusable fuses, the part can be restored. In other cases, it will have to be changed.

How to fix the problem yourself?

The solution to the problem depends on the identified cause. If it is not critical, you can fix it yourself.

Troubleshooting methods may include the following:

1. 
   If there are a lot of things in the drum or they differ in the quality of the material, you should either reduce the volume of the load or divide the laundry depending on the fabric.

2. When a stop occurs due to underload, it is worth adding one or two more things to the drum. This can be a clean product soaked in water. Thanks to this trick, you can continue washing from the moment you rinse or spin.
3. In the event of a failure in the control module, the problem is solved by rebooting. The Samsung is completely turned off and restarted after 10-15 minutes. Such a pause is usually enough to restore the electronics.
4. If the cause of the imbalance was improper installation of the washing machine, then the imbalance should be eliminated. To do this, adjust the adjustable legs so that the body stands strictly horizontal.

Error 3E, 3C, EA, 8E - in what cases can you fix it yourself?

• The drum is overloaded with laundry. The maximum load of the machine during washing is not indicated by chance. If you put more than the norm, then the engine “does not pull” such weight and refuses to rotate the drum. Because of which the machine gives an error. To deal with it, take out some of the laundry and start the wash again. If the error disappears, then the code “popped up” due to overload.
• Random control failure. There is a lot of electronic stuff in the washing machine, and sometimes it gets weird. The error may come on for no reason. Especially if it “draws” when you turn on the wash. A “fictitious” malfunction and a message about it can be “removed” by disconnecting the AVR from the network using the “Start/Stop” button. To be safe, you can completely turn off the power to the equipment and remove the plug from the socket. After a couple of minutes, turn it back on and start the wash again. If the cause was a failure, the error will not appear.

If the drum unloading and “restart” do not work, and error 3E, etc. appears again on the Samsung washing machine, which means the equipment needs professional help.

Call the master

If everything is fine with loading the drum, the machine itself is absolutely level, and the ue error does not disappear, then technical assistance is needed. The total cost of repairs depends on the complexity of fixing the damage. The price of new components is added to this amount.

The list of works that are best entrusted to a professional includes:

1. Replacement of the relay or the entire control board. The cost of work excluding new parts and microcircuits is from 2,400 rubles.
2. Installing a new oil seal and replacing the bearing. The services of a master for such a volume of repairs are estimated at 4,000 rubles.
3. Replacing a stretched or torn drive belt. The cost of work starts from 1100 rubles.
4. Reinstallation of all shock absorbers (even if only one has failed). Specialist services are estimated at 2,600 rubles.
5. Removing the old and installing a new tachometer. The cost of installation work starts from 2400 rubles.
6. Replacing graphite motor brushes that create an electromagnetic field. The work of a master is estimated at 1,700 rubles.

You can find specialists who repair washing machines in large service centers and workshops. Their addresses and telephone numbers are available in directories and advertisements.

An official organization always has the necessary permits and provides documents that guarantee the quality of the result.

Another option is to call a specialist based on a private note published in a newspaper, website or bulletin board . When ordering a service in this way, it is important to remember the possible risks. They relate to both the technical condition of the repaired device and personal finances.

By trusting a stranger who does not provide official documents (a certificate of work performed, a warranty card, a cash or sales receipt), there is a risk of becoming a victim of fraud or poor-quality repairs.

Possible faults requiring repair

The table below shows a list of breakdowns that, according to the experience of the RemBytTech workshop, could cause the tE error to occur in an LG machine and require calling a repairman.

* The cost is only for the work of the master, spare parts are paid additionally. The exact amount is determined by a RemBytTech specialist after diagnosis and depends on the model of the LG washing machine.

If you could not cope with the tE error on your own, contact RemBytTech by phone:

or by submitting an online application. The service center is open from 8 to 22.00 without holidays and weekends. The technician will come at a time convenient for you, repair your LG washing machine at home right in front of you and provide a guarantee of up to 2 years, depending on the type of breakdown.

How to prevent the problem from occurring?

Some problems cannot be prevented by the user of household appliances . For example, bearing wear is a natural process that begins in almost all old cars of any brand.

However, other problems that lead to the ue error are completely preventable. In order for the washing machine to spin clothes without fail, you must follow the operating instructions.

The amount of laundry placed in the drum must correspond to the prescribed norm or be 1/3 less than it.

After a forced relocation of the device, do not allow its body to tilt . To do this, you need to adjust the legs so that they level the unit in an even horizontal position. In this case, the washing machine must stand stable.

What to do if a UE error appears

Most often, the UE error appears when the drum is under or overloaded. The system that controls the uniform distribution of weight cannot fulfill its direct function. This is a common violation of the rules of use, which most equipment owners forget about. The following actions will help you cope with the problem:

1. Remove excess laundry from the drum or, conversely, add clothes. These simple manipulations will help complete the spin cycle.
2. Open the drum door and spread the laundry evenly. In some cases, household appliances cannot independently perform this function.

3. Check whether the washer is installed level or not. If changes are detected, place a dense object under the legs. Then, using a building level, again measure the uniformity of the installation.
4. Often the problem arises when items are washed from different types of fabric, each of which absorbs moisture in its own way. Therefore, it is necessary to load things of the same type.
5. If none of the manipulations help, you should turn off the power to the machine and leave it for 20 minutes. Then you can plug it back into the outlet.

Additional Tips

Sometimes the problem of spinning occurs due to a large volume of laundry, and it is impossible to divide it into parts, since it is one thing. A way out of the situation may be to set the centrifugation mode at low speed (400 rpm) or wash without spinning.

If the door does not open after stopping the machine, it means there is water left in the tank. To remove the laundry, you need to press the “Drain” button or perform an emergency drain manually by unscrewing the filter plug at the bottom of the machine.

After excess water has been drained from the tank, the door opening mechanism will operate . After this, you can start fixing the ue error.

You can find out about all the error codes for Samsung washing machines here.

Preventive measures

High-quality prevention helps prevent malfunction 4E from occurring in a Samsung washing machine. When using household appliances you must:

• connect the machine only to serviceable electrical outlets without using tees or extension cords;
• ensure that there are no constant changes in humidity in the room with the washing unit, which can cause oxidation and rust of the contacts;
• from time to time, as a preventative measure, dismantle the inlet filter and clean it of dirt;
• connect the Samsung machine to the network and sewerage system in strict accordance with the rules specified in the manufacturer’s instructions.

After an emergency or planned shutdown of the cold water supply, you should not immediately start washing. It is recommended to wait a few hours first. At first, after the return of water supply, a rusty liquid with a large number of hard impurities flows through the pipes. If you turn on the Samsung washing unit at such a moment, the inlet filter is highly likely to become critically clogged.