Samsung washing machine LE error: causes and solutions

New generation washing machines are equipped with an electronic control module that continuously analyzes the operation of the device. If a failure occurs in one of the machine systems, the module displays a message with the corresponding error code. In this review, we will find out what the LE error on a Samsung washing machine means, what causes it to appear, and how you can fix the problem yourself.


Error code LE of a Samsung washing machine, depending on the model and year of manufacture of the device, can be displayed on the display as LE1, Lc, Lc1 or E9

Error interpretation

So, there is an LE error on the Samsung washing machine display: what does this information mean? This code indicates a water leak or self-draining.

Each automatic washing machine is equipped with a pressure switch (sensor) that analyzes the water level in the tank. If within a few minutes the sensor detects a drop in level below the mark required for a given wash cycle, the washing machine issues an LE error.

In units equipped with the Aquastop system, a float sensor, which is located in the lower part of the machine (in the pan), reacts to leakage. If for any reason the water intake/drainage process is disrupted, the pan fills and the sensor floats up. The operation of the equipment is suspended and an error is displayed on the display.

Modern models of Samsung washing machines, such as Diamond or Eco Bubble, will report a water leak with the LE error, and earlier modifications released before 2007 will show information code E9 in case of a similar failure.

Errors can result from both serious breakdowns, the elimination of which will require the help of specialists, and minor malfunctions in the system, which can be dealt with on your own. Let's look at possible causes of problems.


Schematic representation of the Aquastop system

Deciphering the codes

Errors in a Samsung washing machine can be indicated differently, but indicate the same problem - water leakage from the tank. Depending on the year of manufacture of the model of this brand, codes LE, LC, E9, LE1 may appear on the screen. The E9 code, for example, was used by the manufacturer in early models of washing machines, until about 2007.

The design of the machines includes a pressure switch, or water level sensor. If the sensor detects a drop in water level below the established norm 4 times in a row, one of the listed error codes will appear on the display.

Causes

We found out that the LE information code indicates a water leak. Now let's figure out why such a failure might occur:

  • improper installation of the drain hose (for example, its low location);
  • incorrect connection of the drain hose to the machine or to the sewer;
  • seal leakage;
  • damage to the drum or housing (weakening of bolt reinforcements, cracks);
  • pressostat malfunction;
  • faulty contacts and connections of the pressure switch;
  • failure in the control module.


Damage to the drain hose and its incorrect connection are the most common causes of the LE error.

Error LE1 on a Samsung washing machine, as well as information code Lc1, usually appears for the following reasons:

  • leakage of the drain filter (it may not be tightened properly);
  • leakage of drain or internal hoses;
  • leakage of the hatch (damage to the cuff);
  • water leaking from the powder compartment.


If water (or foam) leaks from the detergent tray, check the dispenser compartments: the channels are often clogged with washing powder residue

The LE information code, accompanied by the appearance of foam from the detergent tray, indicates problems with the powder: either you are using a low-quality detergent (or not intended for the automatic machine), or you are pouring it in excess.

If the error code appears for the first time, and there are no visible signs of a leak, try unplugging the machine for a few minutes. The reason may be a malfunction of the electronic control module, and for proper operation it is enough to restart the washing machine.

What to do if the error does not go away? Let's consider possible ways to troubleshoot problems yourself.

Recommendations and preventive measures

Following simple rules helps to avoid LE failures in a Samsung washing unit. When operating the machine you must:

  • strictly follow the instructions in the instructions regarding the installation of the unit;
  • Clean the drain filter and hose regularly;
  • make sure that the water drainage tube is not twisted or pinched;
  • From time to time check the tightness of the fasteners and, if necessary, eliminate leaks at the joints.

The machine must be installed so that during operation it produces as little vibration as possible. It is because of the latter that the fastening of the drain hose often becomes loose, and water begins to pour out onto the floor.

Procedure

The LE error may appear on the display both at the beginning of the wash and at the end of the cycle, during rinsing or spinning. To troubleshoot problems, follow these steps:

  • press the off button on the washing machine body and disconnect the unit from the power supply;
  • Inspect the drain hose - it should not be kinked or compressed. Check the integrity of the hose, its position and connection to the sewer and machine. The hose fastening must be sealed and located at a distance of at least 70 cm from the floor (washing machines are equipped with a plastic loop that allows you to secure the drain hose at the required height);
  • look at how tightly the drain filter cap is screwed on (after cleaning the filter again, it might not have been screwed on properly);
  • if you have some experience in repairing equipment, you can try to check the connections of the pipes leading from the tray to the tank of the machine and from the tank to the pump (the clamps could have become loose and the connections began to leak);
  • if you have the necessary skills, check the contacts and connections of the wire loops going to the pressure switch and the float sensor (if they are loose, they need to be corrected);
  • make sure that the sewer or water supply system itself is not leaking (such a leak can cause water to appear in the pan of the machine and trigger the Aquastop system sensor).

If it is impossible to identify a malfunction with the naked eye, it is better to seek help from specialists. The breakdown could have occurred in the inside of the machine: the tubular electric heater (TEH) failed, a crack appeared in the tank, or another part broke.


When loading laundry, carefully check the pockets: coins, metal and sharp objects can cause damage and cracks in the washing machine tub.

The table provides a list of the most common faults that can be reported by the LE information code that appears on the monitor.

MalfunctionPossible reasonsWhat to do
Water under the machine and LE error on the displayMechanical damage to the cuff (seal) or water drain pipeSmall cracks can be sealed, but most often you have to replace the damaged part. Contact the service
LE error appears when trying to startPressostat malfunctionCheck the sensor for malfunctions. Replace parts if necessary
An error appears when changing wash cycles (switching to spin or rinse)Electronic module malfunctionTo restore correct operation, the board can be re-soldered. If the processor burns out completely, the unit needs to be replaced
A machine with the Aquastop function starts the wash cycle and displays an LE errorMalfunction of the module or failure of the float sensor with working equipmentReboot the machine. If the error does not disappear, you may have to change the Aquastop sensor
The washing machine is leaking from the back and shows code LEHose problemReplace part
The error disappears but appears againWiring failure (damaged or worn out)The problem can be solved by twisting the wires or replacing the cable

The error codes in question do not always indicate serious malfunctions, however, they are a signal for immediate action. If the problem is not corrected in time, you can flood your neighbors and incur significant financial losses. We hope that our tips will help you fix the problem yourself. If you doubt your abilities, seek help from professionals.

Adviсe


Despite the fact that the Samsung washing machine performs work in an automated mode, after starting the program it must be periodically monitored.

Since the problem coded by the le code is related to the release of water from the tank, unauthorized drainage is often the cause of flooding.

If automatic water filling and draining is repeated several times, the volume of liquid around the machine increases. You can only stop this process manually by pressing the corresponding button or unplugging the power cord.

The second recommendation concerns the quality of connecting nodes and contacts. After cleaning the filter and other elements, it is important to tighten the parts tightly. When reinstalling the drain hose, you should check the degree of sealing of the entrance to the sewer pipe.

If the reasons for the error le are related to the internal structure of the machine (sensor, tank, contacts, control unit), and the level of competence does not allow you to figure it out on your own, then you should not take on the job. It is better to entrust this important task to a master.

You can learn more about error codes for Samsung washing machines here.

Possible breakdowns

It turns out that 3,205 Samsung washing machines have already been repaired by RemBytTech specialists. From their repair data, we identified faults in which code E4 (UE) appeared. See the table below for the most common ones.

Signs of an errorProbable causeRepair or replacementCost*(work only)
Samsung washing machine does not spin and displays error UE/E4. Also, during the program execution, the drum can only rotate in one direction. The control board is faulty - the microcircuit that is the “brain” of the washing machine. If the relay on the board fails (in this case, the washing machine drum rotates only in one direction), the control module must be repaired; to do this, you need to replace the relay with a new one.

If the control module processor burns out (in this case the drum will not rotate at all or the machine engine will constantly operate at low or high speed), the entire board will need to be replaced.

from 2400 rub.
The Samsung washing machine makes a lot of noise, especially during the spin cycle when trying to gain speed. The laundry is not spun, the code UE / E 4 appears (on the display or as a combination of indicators). There may be black oil stains on the floor under the car. The malfunction is typical for machines with a long service life. Due to natural wear and moisture, the bearing began to fail. Possible oil stains on the floor indicate a violation of the seal seal, which prevents moisture from penetrating the bearing. It is necessary to replace the bearing and oil seal with new ones.from 4000 rub.
The Samsung washing machine does not spin the drum and displays this error immediately after starting the program.

Or the error UE / E4 lights up during the spin cycle when the washing machine tries to gain speed, and during the wash the drum may rotate jerkily.

The drive belt is torn or split/stretched.

In case of a break, the drum will not rotate at all.

When the belt becomes separated/stretched, the engine torque will be transmitted unevenly to the drum pulley. Because of this, the tachometer that controls the rotation speed of the drum will “not allow” the washing machine to start spinning.

The drive belt needs to be replaced.from 1100 rub.
The Samsung washing machine vibrates strongly during the spin cycle, creaking, knocking and intermittent blows are heard inside the unit body, and the UE code is displayed. One or more shock absorbers, which are designed to relieve vibration vibrations of the tank during washing, have failed. This causes the drum to become unbalanced when rotating. All (!) shock absorbers need to be replaced.from 2600 rub.
The error lights up during washing, rinsing or spinning. Before an error appears, the washing machine interrupts the program. The tachometer (tachogenerator) that controls the rotation speed of the drum has broken down. The sensor needs to be replaced.from 2400 rub.
The washing machine drum can be easily turned by hand, but does not rotate on any program.

Or, during the spin cycle, the Samsung washing machine cannot gain momentum.

In both cases, the Samsung machine writes error E4 (UE).

The motor brushes are worn out. As a result, the necessary magnetic field is not created in the motor to rotate the rotor. The graphite brushes need to be replaced.from 1700 rub.

* Spare parts are not included in the price and must be paid separately. The final cost is calculated by the RemBytTech technician after diagnostics and depends on the Samsung SMA model.

If you were unable to “overcome” the E4 / UE error on your own, contact the RemBytTech workshop from 8 a.m. to 10 p.m. by phone:

In addition, you can send us an online repair request at any time.

Within 24 hours after receiving your application, the RemBytTech technician will come to your home and fix the problem. All types of work are guaranteed for up to 2 years. The technician's visit and diagnostics, if you agree to carry out the repairs, will be free.

How to prevent the problem from occurring?

To protect your washing machine from error le, it is enough to follow the rules for servicing household appliances and promptly notice any problems that arise.

This is necessary already at the stage of installing a new device in the house. Such measures include proper connection and installation of the drain hose, control check of water and sewer pipes.

During operation, it is important to monitor the condition of all rubber seals, drain hose, detergent tray, drain filter and other parts responsible for the occurrence of error le.

It is also important to observe the dosage of detergent. Excess powder, as well as the use of a product not intended for automated washing, can lead to increased foaming and problems with the operation of the unit.

Call the master

When independent attempts to resolve the le error do not lead to success, you need to seek help from a washing machine repair specialist. He will conduct a full diagnosis and offer the most optimal solution to the problem.

You can find a professional in workshops specializing in household appliances. Such offices are available in all major localities. You can also order a call from a specialist through online advertisements or advertising posters.

It is best to seek help from officially operating workshops. They not only have all the necessary permits for work, but also issue a warranty card. When calling a specialist through a private advertisement, there is a risk of becoming a victim of fraud.

The total cost of repairing a Samsung machine due to an error le depends on many factors. First of all, this includes the volume and complexity of the work, as well as the cost of components:

  • replacing a damaged drain hose on a washing machine costs an average of 1,400 rubles;
  • adjusting the sensor connection by replacing a frayed cable or twisting wires - from 1800 rubles;
  • removing a faulty one and installing a new water sensor or replacing a microcircuit – from 2,400 rubles;
  • repair or replacement of the rubber door seal on a machine - from 1900 rubles.

Errors in water supply (E1, 4C2, 4C, 4E2, 4E and 4E1)

Do not confuse the lack of water in the car with the fact that information about its availability has ceased to be received. We have already talked about information and the sensor above, but real problems with filling the unit with water cause the following codes to appear: E1, 4C2, 4C, 4E2, 4E and 4E1.

If water does not enter the washing machine, be sure to check the permeability of not only the hose, but also the water supply inlet valves

So, if it is impossible to fill the unit with water, then such a breakdown may be caused by the following reasons:

  • there was an emergency situation in the house, as a result of which the cold water supply was completely cut off;
  • the water supply hose is pinched, bent or clogged with something;
  • a clogged filter element no longer allows liquid to pass through;
  • the contacts have oxidized or the water supply assembly was not performed according to the rules;
  • the protective function for the hose – Aquastop – has been activated;
  • When connecting the washing machine, hot water was accidentally supplied to the pipes instead of cold.

An effective solution to a problem depends entirely on the cause that caused it. First of all, you need to check whether there is cold water in the house. To do this, open the tap, for example, in the kitchen.

Check whether the tap to the hose supplying liquid to the washing machine is open. If kinks or blockages are found, they should be removed immediately. If broken parts are found, they are replaced with serviceable ones.

Error 0E, E3, OF or OC - in what cases can you fix it yourself

Reason 1 - Too much laundry detergent or incorrect detergent used

A large amount of powder or the wrong type, for example, for hand washing, causes the formation of abundant foam. Which enters the pressure switch tube and creates excess pressure. Because of this, the sensor sends a high frequency signal to the control module and it starts draining the water. And the OE code appears on the SMA Samsung display.

To eliminate the “false” overflow error due to foam, turn on the spin mode to completely drain the water, remove the laundry and run the machine in the rinse mode to clean the drum. Then, to check, start the wash again without laundry and powder. If the OE/E3 code no longer lights up, then you have eliminated the cause of the error.

Reason 2 - The machine is filled with water from the sewer through the drain hose

It is possible that your Samsung washing machine is not connected to the sewer correctly. Therefore, water from the sink or sewer siphon enters the washing machine. If there is a large amount, the level sensor detects it and issues an overflow error code.

To eliminate the cause of the overflow, connect the drain to the sewer correctly. You can do this yourself or use professional washing machine installation services. Then drain the water by spinning and take out the laundry. For a complete check, you can run the wash dry without any laundry. When the hose is correctly connected to the sewer, the flooding with drains will stop, and the overflow code will no longer “pop up”.

Cause 3 - Control Module Failure

Electronic “brains” sometimes make mistakes and issue fault codes for no reason, just like that. You can fix this problem yourself by restarting the washer. Turn off the unit with the power button, unplug the cord from the outlet and let the machine rest for about five minutes. Then connect the power and start the wash again. If the error was “invented” by the control module, the code will no longer appear.

When “rebooting”, washing off the powder and checking the connection of the drain hose do not help, and the Samsung washing machine persistently displays error 0E / OF or E3 - here you need a professional inspection of the equipment by a specialist and its repair.

Possible faults requiring repair

RemBytTech specialists have performed more than 3,000 repairs of Samsung washing machines. Based on these data, a list of the most common breakdowns that can be signaled by error LE, LE1 or E9 has been compiled.

Signs of an errorProbable causeRepair or replacementCost* (work only)
A Samsung washing machine with aquastop is leaking from below and displays the error LE. Outwardly, you may not notice the water until you look into the pan under the machine. Due to contact with a sharp object or pinching by the hatch, the rubber seal (cuff) of the machine door has become leaky.If the damage is minor, the cuff can be turned over with the hole facing up and sealed. If the hole is large, replacement is required. from 1900 rub.
The machine displays code LE 1, LE or E9, and there is water in the tray under the washer.Due to damage from a sharp object, the drain pipe, which is located after the washing machine tank, has become leaky. A nail or pin left in the pockets of things could well pierce it. Depending on the nature of the damage, it is necessary to seal the leak or completely replace the pipe. from 1800 rub.
The Samsung washing machine displays this error a few seconds after turning it on and does not start washing.Often, this indicates a malfunction of the water level sensor (pressostat).Sometimes the cause of the malfunction is a clogged pressure tube; it needs to be blown out and the error will disappear.
If the sensor “shows no signs of life,” it needs to be replaced.
from 1900 rub.
At startup, during the washing, rinsing or spinning process on a Samsung machine, the LE / E9 error lights up.Often this code signals a malfunction of the display unit - the control chip of the washing machine.If the machine’s processor is “safe,” the board can be repaired. If the processor burns out, the chip will need to be replaced. from 2400 rub.
A few seconds after turning on, the Samsung washing machine with aquastop displays a leak or self-draining error code.Perhaps the aquastop itself is faulty, or rather, the leakage sensor, which is located in the tray of the washing machine. The sensor triggers erroneously, although there is no water in the pan. The sensor needs to be replaced. from 2400 rub.
Samsung washing machine leaks from behind and writes code LE, E9 or LE1The drain hose through which water drains from the washing machine may have leaked.The hose needs to be replaced. from 1400 rub.
There is an error in the Samsung machine that appears and then disappears.The reason for this often lies in the wiring. The wire loops going to the pressure switch or to the leakage sensor in the washing machine tray (for models with aquastop) are frayed, so the contact appears and disappears and an error occurs. The problem can be resolved by replacing the frayed cable or twisting the damaged wires. The twisting area is carefully isolated. from 1800 rub.

* The price shown does not include spare parts, they are paid separately. The final cost is determined by the RemBytTech technician after diagnostics and depends on the Samsung machine model

If you were unable to resolve the LE / E9 error on your own, call a professional RemBytTech technician by phone:

+7 (495) 215 – 14 – 41

+7 (903) 722 – 17 – 03

or through an online application.

The service center's operating hours are from 8.00 to 22.00 seven days a week, so you can easily plan a repair time that is convenient for you. A specialist will arrive at the agreed time, carry out diagnostics and, if necessary, offer repairs. If you agree, the machine will be repaired right on the spot within 1 - 2 hours. After the repair, the technician will issue a warranty card for up to 2 years, depending on the breakdown.

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