You started the next wash, loaded the laundry, selected the required mode and pressed “Start”. But literally 10-20 seconds have passed since the start of the program, and you noticed that the Samsung washing machine does not draw water, and the error code IE / E7 / 1C lights up on its display. You may hear the drain pump turn on before the error appears.
Attention! Do not confuse error 1E with error E1, which indicates problems with water intake.
However, for the first time an error may appear not necessarily at the start, but at any stage of washing, rinsing or spinning. But the reoccurrence of the error, as a rule, occurs immediately after starting the program.
In Samsung washing machine models without a screen, when this error occurs, all mode indicators flash simultaneously and the temperature indicators 60°C, 40°C and the cold water wash indicator light up.
Causes
Error code E1 can appear in any washing mode. There are cases when it appears immediately after the machine is turned on. Most often, the code is displayed on the display in the following cases:
- when the washing machine is getting ready for use, in the process of drawing water and washing off the powder from the cuvette.
- error E1 may appear during rinsing when drawing clean water.
- If there is a mode such as re-rinsing, then an error may appear on the display.
Everyone should know how to recognize the E1 error on a Samsung washing machine that does not have a screen. You need to pay attention to the fact that the lamp near the cold water sign is blinking or just lit.
You need to know that error E1 has analogues. This is all because there are different Samsung models, they all have different self-diagnosis codes. Error E1 on a Samsung washing machine is similar in decoding to codes 4E, 4C and CHE. Even with modern washing machines, the E1 error code is practically not displayed on the display.
Call a professional
The table below describes the types of malfunctions for this error, which can be eliminated by a technician by repairing or replacing spare parts, as well as the cost of this work:
| Signs of an error | Possible cause of error | Necessary actions | Cost of repairs, including spare parts, rub. |
| There is no water flowing into the tank of the machine; the display shows code 1E, 1C or E7. The first error signal can occur at any time during the washing process | The most common breakdown is failure of the pressure switch due to one of the following reasons:
| Replacing the pressure switch or repairing the pressure level sensor hose using one of the following methods:
| 1500-3800 |
| The monitor shows error 1E,1C when starting the machine | Failure of the control module due to problems with the processor in the chip. The resistors may have burned out and there is no contact between the control board and the pressure switch. | Resoldering resistors on the control module or replacing the control module if the processor fails | 3900-5600 repair 7100 replacement |
| In the first minute of operation, the display displays code E7,1E. A machine without a display displays an error using a combination of indicators (see above) | The wiring in the area from the pressure switch to the control module does not work; the contacts are likely damaged or oxidized. | Cleaning contacts at the water level sensor, replacing internal wiring if twisting is ineffective | 1600-3000 |
**All repairs are typically covered under a two year warranty.
Error e7
You can leave an online request to the master 24 hours a day. In it you can briefly describe your problem, making sure to indicate the model of your washing machine, and leave contacts for feedback.
A specialist will arrive at your chosen time from 9.00 to 21.00, diagnose your household appliance, calculate the cost of repairs taking into account your model of Samsung washing machine and carry out all the necessary work to eliminate error 1E (1C, E7). If you are not satisfied with the price, you can refuse the repair, in this case you are not obligated to pay a specialist for repairs, only 400-500 rubles for diagnosing the problem
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Designation and appearance of error E1
Error codes E1, 4E, 4C and CHE are all similar in meaning. The cause of the breakdown is the problematic flow of water into the tank. This may seem simple, but no, when a Samsung washing machine behaves this way, there can be many more reasons for the problem. Both errors and various failures in the system can occur. The first thing you need to do is find out why this happens.
If the water supply does not flow, then, naturally, Samsung washing equipment will not be able to draw liquid and error E1 will appear on the screen. There is often a water outage, and this can happen at the moment when a person is about to do laundry. It may be that the tap that supplies water to the Samsung washing machine is closed. It is also possible for the Aquastop system to be triggered if the washing machine has one. It should be noted that all modern washing machines have this function; it helps to avoid leaks. It is necessary to immediately check the Aquastop system. To find out if your Samsung washing machine has protection against water leakage, you need to look at the inlet hose and you will see an indicator there.
It happens that the inlet valve filter of a Samsung device becomes clogged. It is installed in the inlet pipe where the valve is located and a hose is attached to it that supplies water to the Samsung washing machine. There is a mesh there, and it can become clogged with all sorts of debris that arises due to poor quality water. As a result, fluid intake is difficult. As a result, error E1 is displayed, as well as its analogues.
There may be a temporary malfunction in the modular control of the Samsung device. As a rule, this problem can be solved by restarting the washing machine. The E1 error code may still appear a few times, but more often than not it will simply disappear. It may be that the contacts have oxidized or the wiring has burned out. This problem can also cause a short circuit.
This can lead to a fire not only of the Samsung washing machine, but also of the whole house. The intake valve could have burned out; this problem is also shown on the display, with codes such as: E1, 4E, 4C, CH. This means that a burnt out valve is unable to open and close. Therefore, most often, error E1 is displayed immediately at the beginning of the wash.
There may also be problems with the modular control of the Samsung washing unit if water somehow got into it or there was a short circuit. There are also cases when a manufacturing defect is found in the electronics of a Samsung washing machine. To find the cause of error E1, it is best to contact a good specialist. After all, if a person does not have experience in repairing an electronic module, he can only break it.
Useful tips
Problems with water supply to the device can occur on any machine and it doesn’t matter what brand it is - Beko, Ardo, Bosch or others. Each has its own codes. For example, LG has a similar code - 1E, Indesit and Ariston have a code similar to the familiar chemical formula - H20, etc. Accordingly, the troubleshooting methods are similar.
To maintain the machine in good condition and eliminate problems with water intake, you must:
- avoid high levels of humidity in order to maintain the functionality of the board;
- work carefully with the programmer during washing, turn on the “child lock” function;
- Clean the inlet hose filter periodically.
Careful attention to the car is the key to its long-term operation.
How to fix problems
It remains to talk about how to fix error E1. First, you need to figure out why the Aquastop hose in the Samsung washing machine suddenly became damaged. It is necessary to determine whether the leakage protection has worked; for this you will need to find a special indicator. If protection occurs, the hose must be replaced. In order to change it, you need to turn off the tap, remove it, and then install a new one. This seems easy at first glance, but in reality there can be problems with the length. Therefore, if you cannot find a suitable hose anywhere, most likely you need to contact a specialist to eliminate the cause of the E1 error.
The mesh located on the intake valve filter is easy to clean. The first step is to turn off the tap. You need to start unscrewing the hose from the Samsung washing machine. And from the place where the connection with the body occurs, you need to remove the mesh.
You need to put it in a solution made from citric acid for about thirty minutes. Then rinse the mesh thoroughly with running water, then put it back in place. After cleaning, you need to screw on the inlet hose of the Samsung machine and open the tap. After this procedure, error E1 should completely disappear from the washing machine display.
If a breakdown occurs in the inlet valve wiring, you will need to disassemble the washer to carry out repair work. First of all, you need to completely disconnect your Samsung washing machine from electricity. Next, open the cover to correct error E1 and find the inlet valve. Use a multimeter to check the wire that goes to the valve, and also use this device to check its functionality. If it is no longer suitable for use, you need to buy and install a new one.
If the electronic module of a Samsung machine breaks down, it is not recommended to repair it yourself. If you have no experience in this, it is best to call a good technician to eliminate error E1. This will save money, since doing it yourself can only make the problem worse.
What's broken
Errors E7 (1C or IE) indicate a problem with the water level sensor (also known as a pressure switch). In most cases, this means the part needs to be repaired or replaced.
There are also “false” alarms, when the malfunction can be eliminated without the involvement of a technician. Let's figure out what error E7 and its analogues mean.
What to do if there is a failure in the control module
To check this option, unplug the equipment for a few minutes and reconnect. If the reason is a malfunction of the washing machine controller, after a forced reboot the fault signal will disappear.
If the washer still shows an error on the display, proceed to the next diagnostic step.
The pressure switch tube is disconnected from the machine or bent
Inspect the hose connecting the pressure tap chamber to the sensor that detects the water level. When using the washing machine, the tube may become bent or move away from the connector. In this case, the relay cannot correctly measure the volume of water poured into the tank and displays a malfunction message - error E7 will appear on the display.
Straighten or reconnect the hose, and normal operation of the Samsung washing machine will be restored.
No contact with pressure switch or electronic module
If there is incomplete contact with the electronics of the unit, the relay that determines the water level does not operate correctly and generates error E7. Check whether the electronic components of the washing machine are tightly secured.
If after checking the problems do not disappear and the equipment displays an error again, the hardware is probably faulty.
Preventive measures
If your Samsung washing machine breaks down quickly, then most likely you purchased a low-quality product. Price and proper care do not affect the long life of the product if the purchase was defective. If the first breakdown occurs after five or six years of use, then this is normal. Because all parts of Samsung washing equipment wear out over such a long period of time. In order for the washer to serve for a long time, it is necessary to properly care for it. The case should be wiped from different sides with a damp sponge and then the moisture should be removed dry.
It is necessary to monitor the weight of the clothes that need to be washed. Wearing clothes that are too heavy will damage the mechanism and may cause damage. Also, do not forget that after each wash you need to leave the door of the Samsung unit open. If moisture does not evaporate, mold will appear. If you have hard water, you should also use a special descaling powder at least during washing. This will help avoid plaque formation.
If it happens that the washing machine displays error code E1, this means that it cannot fill the tank with water. Why such a breakdown occurred, you will need to figure it out yourself or call a professional.
Complex faults
– Damage to the water level switch. The washing starts, but it is clear that there is no water in the drum, the machine starts the heating element, there is a possibility of fire and breakdown of the heater. This is also evidenced by exceeding the level of the amount of pumped water. Continuous supply of water is possible. There are situations when the level does not reach the minimum value. If the water level sensor breaks down, it is possible that the water does not completely leave the tank, which is why things are not wrung out well. In such a situation, it is better to completely replace the pressure switch.
– Malfunctions in the machine control module. There are cases when the resistors near the pressure switch connector on the control module burn out, because of this the board does not make contact with the pressure switch. In this situation, it is possible to get by with repairing the control board. This is done by replacing the non-working resistor on the microcircuit and soldering the burnt contacts.
– Problems with wiring. You will need to twist the wires or completely replace the cable. Contacts that have oxidized will need to be cleaned.
Understanding common breakdowns and error codes makes it possible to quickly and fairly accurately find out the extent of the damage and fix it as soon as possible. A Samsung washing machine will serve you faithfully for a long time if you take preventive measures in time and monitor its correct use. But in a situation where it is determined that the error code indicates a serious malfunction, it is more advisable to seek the help of professionals in order to avoid complete failure of the household appliance.
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Let's start with the electrical network
Under the washing machine, in accordance with safety regulations and SNIPs, it is necessary to install a separate socket of the appropriate voltage. The electrical point must have grounding and special protection against moisture. Modern washing machines usually have a high level of protection against electric shock to the user, but it doesn’t hurt to be on the safe side.
In most models, the length of the power cord does not exceed 1.5 meters, so the outlet should be provided as close to the washing machine as possible. Of course, you can also use an extension cord that has a waterproof bayonet, but this is not as safe as plugging the device directly into an electrical point.
Grounding at the outlet is necessary to prevent small shocks that may be felt due to the small voltage being applied to the body of the CMA. They do not pose a serious danger to humans, but at the same time they are very unpleasant. Therefore, we strongly recommend using sockets with grounding, this way you will protect yourself and protect yourself from unpleasant sensations.
Possible breakdowns
We specifically calculated how many Samsung washing machines were repaired by RemBytTech technicians. It turned out that there were 3178 pieces. Based on this data, we have compiled a list of popular failures that occur with the IE / 1C / E7 error in the table below.
| Signs of an error | Probable cause | Repair or replacement | Cost* (work only) |
| Water does not flow into the Samsung washing machine, and error E7 or 1 E is displayed. For the first time, the error may appear at any stage of washing, rinsing or spinning. | In 80% of cases, the breakdown is associated with the water level switch (pressostat), which can be due to the following reasons:
| Depending on the reason for the failure of the water level sensor, you will need to eliminate problems with the pressure switch hose or replace the level sensor itself:
| from 1900 rub. |
| When turned on, the Samsung machine displays error code E7 / 1E / 1C. | The control module, the microcircuit that controls all the “actions” of the washing machine, has failed. | Often, resistors near the pressure switch connector on the control module burn, causing the board to lose contact with the water level sensor. In this case, you can get by with repairing the board. To do this, you need to replace the burnt resistor on the microcircuit and solder the burnt contacts. If the processor on the board breaks down, the control module will need to be completely replaced. | from 2400 rub. |
| The washing machine shows error E 7 / 1 E (on the display or in the form of a combination of temperature indicators) a few seconds after turning it on. | The internal wiring of the washing machine, going from the control board to the pressure switch, is damaged, or the sensor contacts have oxidized. | Twisting of wires or complete replacement of the cable is required. The oxidized contacts of the pressure switch will need to be cleaned. | from 1800 rub. |
*Parts are not included in the price and are paid additionally. The exact amount depends on the model of the washing machine and is determined by the technician after diagnostics.
If your Samsung washing machine displays an error IE / E7 / 1C, which you cannot “defeat” yourself, call the RemBytTech workshop by phone from 8 to 22.00:
+7 (495) 215 – 14 – 41
+7 (903) 722 – 17 – 03
Or send us an online application (24/7).
Within 24 hours after contacting your home, a technician will come to your home to carry out diagnostics and, if necessary, fix the problem that has arisen in the machine right on the spot. The visit of a specialist and diagnostics will be free if the repair is carried out by our specialist. All work and spare parts are guaranteed for up to 2 years .
Checking the impeller
A blocked impeller also prevents complete drainage. A key forgotten in your pocket or a bone that has jumped out of your bra can jam the pump blades and stop the washing machine from working. Fortunately, it is not difficult to detect and fix a malfunction of this type.
In most cases, repairs can be made without disassembling the washing machine. It is enough to unscrew the drain filter and illuminate its seat with a flashlight. At the end of the “tunnel” you will see the pump impeller - a plastic wheel with blades. Insert your fingers into the hole and try to get it moving.
- If the impeller does not rotate, you need to feel for the stuck object. Very often, its role is played by a ball of hair or fur, a coin, the mentioned bone or wire. Once the foreign body is removed, the problem will be solved.
- If the impeller spins but periodically slows down, then the problem is burnt out or loose contacts. A faulty control board also negatively affects the rotation of the “wheel”.
When the inspection does not produce results - the impeller rotates freely or stands still, but without visible interference - you will have to disassemble the washing machine and remove the pump. For further diagnosis, you need to pick up the pump.
