Error codes - 4E, 4E1, E1, 4C, 40, 400, 4E2, in Samsung washing machines, mean problems with the supply of cold and hot water. This malfunction occurs quite often and is easily identified visually. There is no visible water in the drum, and no characteristic sound is heard. The code is displayed on the display, and if it is not there, then using the indication - all program selection diodes and temperature 30° are lit.
Error code display
These faults are divided into three groups. Let's look at why they formed and what you can do yourself to correct them.
- Error 4E, E1, 4C
- Code 40, 4E1
- Fault 400, 4E2
- Conclusion
- Catalog of Samsung washing machines with reviews
Code 40, 4E1
These values only appear on certain models.
Machines without heating, but equipped with cold and hot water supply. Each hose has its own valve. If they are mixed up, the washing machine displays error 40 or 4E1.
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Please note that these types are not widely used and are not currently available for sale.
In the second case, a malfunction occurs if the temperature sensor readings of the water passing through the drying valve during the drying cycle exceed 70°.
Here you need to call a specialist home appliance repair service. Qualified diagnostics are needed, as the reasons may be different.
valve filter sma
What does error 4E mean on a Samsung washing machine?
Coding 4E means that a water supply error occurred. The washer was unable to fill the tank within the allotted time.
The machine should start filling with water within two minutes of pressing the start button. If this does not happen, the control unit sends an error signal to the display module, and the display shows the code EC. The delay in collecting water before rinsing should also not exceed the specified time.
Also, the Samsung machine writes the following error when the equipment draws water too slowly.
Fault 400, 4E2
This is due to the fact that the water temperature sensor readings exceed 50° in the woolen or delicates washing modes.
The reason is a breakdown of the NTC sensor or damage to the wires connecting it to the control module.
To correct the situation, you need to replace the sensor or restore the wiring.
temperature sensor
Error 4E - when you can fix it yourself
Codes 4E, 4C or E1 on the Samsung washing machine display may not be associated with a breakdown. Often the reasons are hidden outside, and you can eliminate them without the help of a specialist. These are the cases.
- There is no water in the house or apartment. Open the faucet in the bathtub or sink to check if there is water. If it is not there, the Samsung washing machine will not start washing and will show the water supply error 4E. If there is no water in the apartment, contact the management company. In a private house with a water well, check the pump, power supply and other water supply components.
- Weak water pressure in the water supply. Because of this, the machine does not have time to fill the tank to the level required for washing in the allotted time, which is why it displays the water supply error CHE. Call the management company to ask about low pressure if you live in an apartment, or check the pump, power supply and other elements of the water supply system if you have a private house with a water well.
- The water supply to the machine is shut off or the valve is not fully open. When the shut-off valve is partially open, the pressure is weak, and the Samsung washing machine does not have time to draw the amount of water required for washing in a given period of time, which is why it displays error 4E. If the water is completely shut off, the machine does not fill with water at all, and an error message appears almost immediately after starting the program. Open the valve completely. If it sticks and won't turn to the open position, replace the stopcock yourself or call a plumber.
- The inlet hose is kinked or pinched. A kinked or pinched hose does not allow water to pass through properly. Therefore, the washer does not have time to fill the required amount and goes into error. Straighten the hose. If necessary, remove objects that are squeezing it or move the machine away from the wall so that the hose is not pinched.
- The inlet valve strainer is clogged. The filter protects the valve mechanism from small debris contained in tap water. Over time, the mesh becomes so clogged that the water pressure into the machine drops significantly. Therefore, the Samsung washing machine does not have time to draw water in the prescribed time, and error 4E appears. Take out the filter mesh and clean it. To remove dirt, you can soak it in a solution of citric acid or use a thin needle. After cleaning, rinse the filter under the tap and replace it.
- The drain is not connected correctly. The error appears when the drain hose is lowered too low and water flows out of the tank by gravity into the drain while the tank is filling. Therefore, the Samsung machine constantly adds water, but its level does not stay at the required level. As a result, the washer stops and issues 4E. Raise the drain hose to the desired height, make a loop and secure it. Detailed installation instructions are in the instruction manual for your machine.
- One-time failure of the control unit. A Samsung washing machine may show code 4E on the display if the control unit fails. A surge in current or voltage while the program is running can cause a random error message that is not actually there. Turn off the SMA from the network for 10-15 minutes, then turn it on again and run the program. If there was a one-time “glitch”, then the random error will disappear and the washing machine will fill with water normally.
Problem Meaning
The malfunction abbreviation 4 E / E1 / 4C / CHE indicates that the device has problems pumping water. Each modification of the machine has a manufacturer-regulated time allotted for pumping water. If during this period the pump does not cope with its function and does not pump the required amount, then the unit stops, drains the water and displays a malfunction.
Before calling a professional to repair large household appliances, try to fix the fault shown on your own. Very often, the cause of such a breakdown is simple negligence when starting the device and absent-mindedness (human factor).
What to do to conduct self-diagnosis
Before fixing the machine or ordering repairs, try checking it yourself. Sometimes a washing machine malfunctions due to external reasons.
- If the machine displays error E1, check whether the water supply in the building itself is turned off.
- Make sure that the faucet on the water riser to the washing machine is fully open. Sometimes simple attention is enough to solve the problem.
There are no interruptions in the water supply, but the Samsung washing machine shows E1. Let's figure out what to do next.
4E is on, this is the first time the problem has appeared - try rebooting the electronic unit. Turn off the machine for a couple of minutes from the network - the control module glitch will disappear.
If no errors have been reset and E1 continues to light, proceed to checking the SM hardware.
What do the indicators and error codes on the display say?
Error 4E, similar E and 4C describe a common problem: for some reason the machine does not fill with water.
A washing machine without a screen will indicate a problem by blinking all the lights and the “Cold Water” indicator coming on. An older model of Samsung machine with a display will display E1 on the display.
When hot water is drained (AC6, AC or CE)
The device must not drain too hot water. If this happens, error codes AC6, AC or CE are displayed on the display screen.
These codes warn that the following could happen:
- the machine was mistakenly connected to hot water rather than cold;
- The temperature sensor no longer works.
You need to check whether the device is connected correctly. If this error is excluded, all that remains is to buy and install a new temperature sensor.
FC or FE – fan related problems
Problems in this group may appear in machines that have the “drying clothes” option. The appearance of such indicators indicates that there are problems with the fan. If this is only a one-time failure of the control module, after a reboot the equipment will work without interruption.
A serious malfunction requires professional repair.
Otherwise, there may be several causes of problems and, accordingly, ways to eliminate them:
- The starting capacitor is faulty - it will have to be replaced.
- Broken drive belt - a new one will need to be installed.
- Failure of the fan motor - in this case, the entire fan assembly will need to be replaced.
- Loss of signal in the fan electrical network - it is necessary to clean or replace damaged contacts on the starting capacitor.
Other fixes
In some cases, error 4E can also be explained by a controller malfunction. It is necessary to solder the tracks or elements responsible for the corresponding function (in the case of 4E - water supply) or replace the controller.
Any error may be caused by a software glitch. To eliminate its consequences, the device is disconnected from the power supply for 10-20 minutes and then turned on again.
If after all the manipulations the error code appears on the display again, the problem is in other parts of the washing machine and you will have to call a technician.
Code 4E or E4?
It is necessary to distinguish between errors 4E and E4. The latter often occurs during spinning and means that the drum is out of balance. In this case, by removing or adding things, the weight of the laundry in the machine is brought into compliance with the operating requirements. The laundry is evenly distributed throughout the drum, straightening out lumps and knots. If this does not help, then the bearings, belts or electronic controller are faulty.
Possible faults requiring repair
Have you checked all the reasons when it is not a problem, but the error code appears again? This means that the error is associated with some kind of malfunction, and the help of a specialist will be required.
There are not many breakdowns associated with code 4E. We have collected them in a list and arranged them by frequency of occurrence.
Faulty water supply valve - from RUB 1,400*
The valve is responsible for supplying water to the washing machine. A working unit has two positions - closed and open. The valve may have one, two or three sections and a corresponding number of control electromagnetic coils. In the unit, most often, a coil is lit, which opens the flow of water when voltage is applied to it, so the washing machine does not draw water, and error 4E is displayed.
The valve opens upon command from the control module after pressing “Start” or when changing the program stage (from washing to rinsing). Water flows through the valve fitting into the desired compartment of the detergent dispenser.
In a two-section valve, the first section is responsible for the preliminary wash, the second for the main wash. To fill the tank for rinsing, both sections must turn on. If the pre-wash section fails, the machine normally draws water for washing, but no water is supplied for pre-wash and rinse.
In a three-section valve, the sections correspond to the dispenser compartments: prewash, main wash and rinse. If the rinse compartment coil fails, then during the wash (both preliminary and main) the valve operates normally, but no water flows into the rinse.
A broken fill valve is the most common cause of error 4E on a Samsung washing machine.
SIGNS
The Samsung washing machine shows 4E, but does not draw water at all or only during rinsing. If you stand next to the equipment for a few minutes after starting the program, you will notice that there is no usual murmur of water when typing.
HOW TO FIX
The valve needs to be replaced. The unit cannot be repaired.
The control unit has failed - from 1800 rubles*
The control unit gives the valve a signal to open and close the sections. If the part of the module responsible for drawing water breaks down, the valve is left “without guidance” and water is not poured into the machine.
In the control module:
- tracks oxidize, peel off or burn;
- radioelements fail: capacitors, resistors, etc.;
- the legs and contacts of the elements burn or oxidize;
- microprocessor fails.
SIGNS
SMA Samsung does not take in water and displays error 4E.
HOW TO FIX
The technician uses a multimeter to test the valve control section on the board and finds damaged tracks and faulty elements. Burnt radio components are replaced with new ones, the tracks and contacts of the elements are cleaned and soldered. If the scale of damage is too great or the microprocessor has failed, the control unit is replaced with a new one.
Damaged wiring or contacts in the valve circuit - from RUB 1,400*
The EC error appears when there is damage to the wiring or contacts on the cable between the control module and the intake valve. Wires may touch vibrating parts and become chafed over time. In private homes, sometimes mice or rats chew on the wiring. The contacts on the cable with wires burn, oxidize, or weaken due to vibration.
SIGNS
The Samsung washing machine does not fill with water and displays the EC error.
HOW TO FIX
It is necessary to check the wiring and contacts in the area from the control board to the fill valve and identify where the signal is broken. A broken wiring can be eliminated by twisting the wires or replacing the cable.
Corroded or burnt contacts are cleaned, soldered and tightened. In extreme cases, the entire contact group changes.
UE, E4 or UB – imbalance occurs in the drum
Error ue and similar ones on a Samsung washing machine indicate that there is an imbalance in the drum, which produces a significant load on the rotation axis. Most often, the indicators in question are informative, and after rebooting, the washing machine works without problems.
The specialist will accurately determine the cause of the problem and suggest repairs.
However, there are a number of reasons why such errors may appear again:
- Uneven distribution of laundry inside the drum. An imbalance can occur due to different sizes of items being washed, causing one part of the drum to weigh significantly more than the other.
- Exceeding the permissible amount of laundry in the drum specified in the instructions.
- The surface on which the washing machine is installed is not level enough. In this case, the indicator usually lights up during a spin cycle.
Taking good care of household items will increase their service life.
Like any household appliance, a Samsung washing machine requires care, timely maintenance, and following instructions and rules during operation. The occurrence of problems can be minimized if you treat it with care. However, even if the system has failed, this is not a reason to panic. The main thing is to react in time, understand the problem that has arisen and find the right solution!
