During operation of the washing machine, various operational problems may occur, which the unit notifies by the appearance of the corresponding code on the display.
Even with such reliable technology as Samsung, malfunctions can occur. One of the fairly common situations is the DE error.
What the error code de means for a Samsung washing machine and how to fix the problem, we will tell you in the article.
What does it mean?
Most Samsung washing machines are equipped with a display that displays information about the washing process . In case of failures, an error code appears in the window in the form of a combination of letters and numbers. This allows you to specify what kind of disruption occurred. In this case - "DE".
Decoding
In Samsung devices, the error code, depending on the year of manufacture and model, can be “DE” or “Door”, as well as the following combinations of numbers and letters: ED, DE1, DE2, DC, DC1, DC2.
The full transcript looks like this: “Door Error,” which indicates malfunctions that are directly related to the door.
If the model does not have a display, then the error can be judged by a combination of lit and flashing lights. It looks like this:
- the lights near the washing mode indicators all blink;
- temperature indicators light up.
This information indicates problems with the door. There can be three of them:
- opening;
- closure;
- blocking
Reasons for appearance
There are several reasons for door-related errors. Some of them can even be eliminated yourself, but to correct serious ones, you will need to call a specialist.
Reasons for the error:
- Violation of operating rules during the washing cycle.
- Equipment breakdown.
Violation of operation
In the first case, the failure is due to the door not closing tightly. This can happen due to inattention and when a foreign object prevents the door from closing. It is possible to cope with the problem on your own.
Equipment breakdown
In this case, you will need the help of a specialist. If the washing machine is new and still under warranty, you should not carry out repairs yourself, even if you have the knowledge and skills.
Possible malfunctions in the operation of the machine:
It is physically impossible to close the door. If foreign objects do not interfere, then the hinges are probably misaligned. Repair or complete replacement of the unit will be required.- When the door is closed tightly, you do not hear a characteristic click. This situation can occur if the locking device itself breaks down. The technician will repair or change the lock.
- The error does not always appear, but from time to time. This may indicate a violation of the integrity of the wiring, damage to the cable or control board. Repair or complete replacement will be required.
- After finishing the wash, the door does not open. This situation can arise if the hatch locking unit breaks down.
- An error notification appears at the very beginning of operation after closing and locking the door. This may be a violation of the integrity and quality of the connection of the wires that go from the door to the hatch locking device. If the contact has moved away, then after its restoration the launch will be successful. The interlock device or electronic controller may need to be replaced.
Decoding the code
The DE code in Samsung washing machines is an abbreviation for the words Door Error , which translated into English means “door error”. Most often, this problem can be solved on your own, but sometimes you have to turn to the services of a professional technician.
With DE error, users experience one of the following issues:
On machines without an electronic display, an error is usually indicated by indicators - they all light up at once.
To understand the nature of the malfunction, you must first make sure that the error was not the result of a software failure, and also whether you closed the hatch tightly. Most often, if you open the door, remove all interfering objects and close it again, the error code is reset. If this does not happen, then there is a breakdown of one of the equipment elements.
How to fix it yourself?
Since an error on the display can indicate a variety of operational problems, all options should be considered. Sometimes the issue can be resolved without the arrival of a specialist.
First you need to inspect the door itself. At the same time, attention should also be paid to the sealing rubber. The cuff itself cannot be a hindrance, but if the rubber is torn, separated and bent, the part will require replacement.
There may also be a problem with the cuff preventing the door from closing , if after the door repair work carried out earlier:
- it is installed incorrectly;
- A non-original part was installed.
After re-repairing and properly installing the original cuff, the problem should go away. In cases where the interference is a foreign object, it simply needs to be removed.
Another option is to try restarting the device . For this:
- Turn off the washing machine.
- Open and close the door again.
- After 10-15 minutes, turn on the washing machine. A characteristic click should sound.
- Restart. If the failure was software, then restarting will be successful.
Overloading the machine can lead to an error when there are a lot of things and they are tightly compacted. It would be better to put some things aside and start again.
Why does a Samsung washing machine display a DE error?
If your Samsung washing machine writes DE, there may be several reasons:
In some cases, the DE failure does not appear with every wash, but only from time to time. The reason may be a violation of the integrity of the wiring. Sometimes the control board of the Samsung unit receives the necessary signals from the corresponding sensors, and sometimes they do not reach the module, and the hatch does not close.
Attention! Sometimes the DE error occurs not at the beginning, but at the end of the wash. In this case, the hatch of the machine cannot be opened due to a breakdown of the locking mechanism.
Calling the master: how not to make a mistake?
Repair work to restore the functionality of household appliances should be entrusted to specialists . The technician can diagnose and repair the damaged unit. In some cases, it may be necessary to replace a damaged piece of equipment.
If the device is under warranty, the breakdown should be reported to the service center. Information about such centers is in the passport attached to the washing machine.
The called specialist diagnoses the equipment, repairs and replaces parts or components that have become unusable.
In other cases, you need to contact a company that repairs washing machines. Information about such services can be found on the Internet by adding the name of your city to the search. Having arrived on an official call, the master will draw up an estimate and issue a receipt indicating the amount of work performed.
Some companies specializing in the repair of household appliances carry out diagnostics and call a specialist free of charge if the technician carries out the entire range of further repair work.
Approximate price for the work carried out (the cost differs by region and company providing repair services):
repairs that do not require replacement of components can cost from 500 rubles;- repair of the locking device – from 2,500 rubles;
- replacement of wiring/loop – from 1,500 rubles;
- replacement of the display module – 7,000 rubles, its repair – from 3,000 rubles;
- hinge repair – from 1,500 rubles;
- lock replacement – from 1,000 rubles, etc.
Diagnostics if the client refuses further repairs is a paid service.
Calling repairmen based on random advertisements does not guarantee that the specialist has the appropriate qualifications and is able to carry out high-quality repair work. A private individual will not guarantee the quality of the work performed and is not responsible for the final result.
Repair algorithm
If damage was found during the diagnostic process and its correction is available to the user of the washing machine, at this step we proceed to repair.
If the contact with the sunroof lock sensors malfunctions, turning on every once in a while, then it is enough to clean it and the malfunction will be eliminated.
If the sunroof latch is faulty, it can be replaced by purchasing a new one and installing it. If you want to do this, you can repair it yourself or have it done by a specialist.
If you find damage or traces of burnt contacts on the small control board, you need to thoroughly clean it, then resolder the connections that looked faulty.
Prevention of malfunction
Preventing a problem is much easier than facing a serious breakdown of such necessary household appliances. To avoid problems, it is recommended to adhere to the following recommendations from specialists:
- Do not put too many items in the drum, which will overload the machine and make it difficult to close the door. This creates an additional load on the washing machine door and other elements of the appliance.
- The machine should be protected from intense mechanical influences.
- Installing a surge protection system will prevent various breakdowns, especially those related to electronics.
- You should not place heavy objects on top of the machine, as this may damage the rigidity of the fastenings and cause the hatch door hinges to sag.
Preventive measures
Error code DE on a Samsung washing machine can usually be resolved without any problems. However, avoiding problems is usually easier than doing home repairs. To prevent a failure you must:
To prevent the DE error from occurring due to misalignment of the hatch, you need to protect the Samsung washing unit from mechanical influences. You cannot place other equipment or any heavy objects on top of the device that can deform the body and individual elements of the machine.
To protect against mechanical damage and unnecessary vibrations, a Samsung machine can be built into a kitchen set
Recommendations
Additional tips from experts to help solve problems:
You should not try to fix a serious problem with the door without having the skills and experience in such work. Only a specialist can carry out competent diagnostics and carry out high-quality repair and adjustment work.- Preventative cleaning of the washing machine from scale is a useful thing.
- The inside of the drum and the sealing rubber bands of the hatch must be kept clean.
Despite the reliability of Samsung household appliances, careless handling of the device and failure to follow the instructions for use increases the risk of breakdowns.
You can learn more about error codes for Samsung washing machines here.
Why does a Samsung washing machine display error code de and how to deal with it?
During operation of the washing machine, various operational problems may occur, which the unit notifies by the appearance of the corresponding code on the display.
Even with such reliable technology as Samsung, malfunctions can occur. One of the fairly common situations is the DE error.
What the error code de means for a Samsung washing machine and how to fix the problem, we will tell you in the article.
Conclusions and useful video on the topic
You can find out what error codes there are and how to act correctly when they appear on the machine display from the following video:
The video will demonstrate how to quickly restore the functions of the machine when code 3E appears on the display:
Combinations of numbers or indicator lights are hints with which in most cases you can quickly find your way and troubleshoot problems yourself without going to a workshop. This opportunity will help even an owner ignorant of technology to significantly save both time and money.
Do you have any questions about the topic of this article? Or can you add valuable advice to our material? Please leave your comments, ask questions, share your experience - the contact block is located below.
