There is a situation where the automatic washing machine does not fill with water. This malfunction appears quite often. What happens is something like this: the SMA turns on, there is an indication and a program is selected, but when starting, water does not flow into the drum and a hum is heard. Repeated attempts lead to nothing.
Note that this breakdown is typical for all brands, for example: Samsung, LG, Bosch, Electrolux, Zanussi, Ariston, Indesit, Virpull, Candy, Hansa , Gorenje, Ardo, Beko, AEG, Miele, Siemens, Kaiser and Atlant.
- Reasons for lack of water supply
- Water supply valve is closed
- Filler system clogged
- Fill valve malfunction
- Wiring damage
- Control module malfunction
- The pressure switch is faulty
- The hatch is not locked
- Drain pump broken
- The washing machine does not draw water well
- Washing machine catalog
Reasons for lack of water supply
Water may not be collected for the following reasons:
- the valve on the pipe is closed;
- clog in the inlet hose or filter;
- valves are faulty;
- wiring is damaged;
- control module failure;
- the pressure switch is not working properly;
- the hatch is not tightly closed;
- the drain pump is broken.
Washing machine without water
Let's consider each item in detail, as well as corrective measures.
Water supply valve is closed
The situation seems banal, but it happens all the time. Perhaps work was being done on the water supply, or the valve was closed by mistake. It happens that they close everything off to be on the safe side, and then forget to open it.
The machine hums, but the water does not flow. The solution in this case is obvious.
Inlet hose
Filler system clogged
It most often occurs in the summer, when the water is turned off for prevention. After restoration, debris flows through the pipes, and above all rust. It clogs the inlet hose and most often the filter mesh, which is located on the valve of the washing machine.
The solution is simple:
- turn off the water;
- dismantle the hose and clean it;
- Use a screwdriver and pliers to pull the mesh out of the valve and wash it.
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Installing filters on your water supply will help avoid this problem. But they also need to be cleaned periodically.
Clogged valves
Prevention
In order not to encounter a situation where water does not fill into the Bosch washing machine, preventive measures should be used.
These include the following:
If the water in the water supply is heavily polluted and has foreign inclusions, then it makes sense to install a water filter in your apartment.
This will prevent scale and other contaminants from entering the washing machine, which will extend the life of the machine.- Frequent power surges in the electrical network can lead to burnout of elements in the control unit and to expensive repairs.
Installing a voltage stabilizer and connecting Bosch to the network through it will help prevent equipment breakdowns. - Compliance with the rules for using a washing machine is the most basic preventive measure.
Fill valve malfunction
We diagnose filler valves using the following algorithm:
- We check the resistance using a multimeter. A working one should be around 4000 ohms. If there is infinite resistance, or a multiple of the difference, we change it.
- If the first method does not reveal the problem, then manually connect the voltage to the valve using “carrying”. If there is no water supply to the tank, and provided there is no blockage and the valve is closed, we install new valves.
These devices differ:
- method of attachment to the body;
- angle of inclination to the pipe (90 or 100°);
- number of valves in the device (from 1 to 3 pieces).
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Important! They are always supplied with a voltage of 220 volts.
Filling valves
Why is my baby not gaining weight?
Let's take a closer look at the reasons for underweight in children under one year of age who are breastfed, bottle-fed or mixed-fed.
1. Lack of fatty, “hind” milk. This happens if a mother gives the baby both breasts alternately during one feeding. So he drinks only the front milk, and does not have time to get to the back milk, which is fattier and, so to speak, high in calories.
2. Rare feeding. If the baby is rarely put to the breast, then he will be malnourished. Some children sleep at night and tired, satisfied mothers do not wake them up, believing that if the child wants to eat, she will wake up on her own. As a result, night feedings are skipped, but a small child should eat at least 3 times a night (every 3 hours). If the baby is sleeping soundly, you need to wake him up and give him breastfeeding at least for a short time - you will see with what pleasure he will start eating.
3. Helminths. The reason is rare, but possible. Sometimes children do not gain weight due to the presence of parasites in the body. If the family has pets, then it would be a good idea to get tested.
4. Any elements are not absorbed. It also happens that some of the elements are not absorbed by the body, which causes a sharp deficiency of them, leading to weight loss. To determine how well the child’s intestines are functioning and whether all substances are absorbed correctly, you need to take a coprogram and possibly even a blood test (as prescribed by a doctor).
5. Moves a lot. Especially active children can gain weight very slowly. And this is natural, because the child moves a lot, calories are actively burned. If the child’s health is good, then there is no need to worry.
6. Lack of milk. Some babies suckle very poorly and, accordingly, are malnourished. If you notice this in your child, then gently help him by slightly pressing on the breast in the nipple area. Be careful not to overdo it to prevent your child from choking. Feeding time needs to be increased so that the baby has time to eat well.
7. Heredity. We have already talked about it. If everyone in the family is thin, this may be the reason for the child’s weak weight gain. Again, it is necessary to observe his well-being in order to draw any conclusions.
8. Incorrect introduction of complementary foods. Applies to older children, from about six months. If you introduce complementary foods not according to the rules, starting with heavy foods, then the food may be poorly digested, which is why half of the nutrients simply will not be absorbed.
9. Diseases of the gastrointestinal tract (GIT). This includes diarrhea, constipation and dysbacteriosis. All of these problems can cause a child to not gain enough weight.
Wiring damage
Manufacturers of washing machines are quite economical in their use of components. This often leads to the following situations:
- The wires are stretched tight. Sometimes at an angle of 90°. The result is a break.
- The thickness is very small, and overloads or power surges cause damage.
- The weak point is the terminal chips.
These breakdowns lead to the fact that electricity is not supplied to the contacts, and therefore water does not flow into the drum.
Important! The MCA valves are in a permanently closed state.
Are you using citric acid?
Oh yes! No
What to do if a newborn baby is not gaining weight well, reasons and solutions
Before you panic and take any measures because your baby is not gaining weight well, you need to identify the true cause of the poor weight gain.
The main problems leading to poor weight gain include:
Cause | What to do |
The baby does not have enough breast milk This may happen due to:
| Often a young, inexperienced mother of a breastfed baby cannot determine whether he has enough milk. If the baby immediately falls asleep after feeding and sleeps peacefully for at least 2.5-3 hours, it means he has had a good meal. If the baby does not fall asleep immediately, sleeps restlessly and wakes up ahead of schedule, the milk received during feeding is not enough for him. You can eliminate the cause by following all the recommendations of your doctor or breastfeeding specialist. Mom needs to learn how to properly put the baby to the breast and feed him not according to a schedule, but on demand. If a nursing woman really does not have enough breast milk, all measures must be taken to increase lactation or, if the baby still does not eat enough, consult a doctor so that he can prescribe baby food appropriate for his age. |
Formula-fed children cannot digest the infant formula recommended by their doctor. | The amount of formula drunk by a bottle-fed baby is easy to control. If your child drinks his or her allotted amount of infant formula every day, but still does not gain the required grams, you should consult a doctor. It is possible that baby food contains components that are not absorbed by the child’s body. (this especially applies to cow protein included in the composition). In this case, the doctor should choose a different formula for the baby. |
Past illnesses | Insufficient weight gain can be caused by illnesses suffered at an early age. While the child was unwell, all the body’s forces were aimed at fighting the disease. Therefore, even a minor cold can cause weight loss. When the baby gets better, he will again begin to gain the required grams. |
Physical stress | Physical stress of a child caused by massage, therapeutic exercises or swimming can also cause weight loss. The baby gets tired during the procedures, and they also take a lot of energy from the baby. Try to reduce all possible procedures for a while. If the baby begins to gain the required weight, it means that the whole point was too much physical activity. |
Neurological or other diseases | Underweight may be a precursor to the development of neurological diseases in a child or the appearance of helminths. Sometimes the cause may be genetic abnormalities, which include cystic fibrosis, galactosemia or adrenogenital syndrome. Such problems should be identified and treated by specialists at a very early age. |
Every mother should know! Babies do not have the same energy reserves as adults
Therefore, it is extremely important for your baby to get enough nutrients at each feeding. Malnutrition can undermine your baby's health
Control module malfunction
The electronic module of modern washing machines is a small computer with a processor, memory and software. It is he who controls all the nodes and gives commands or supplies voltage.
In the event of a breakdown, there are two options:
- Purchase of a new module corresponding to the SMA model with subsequent firmware.
- Repair.
SMA control module
The second option is more preferable in terms of money, but to implement it you need an experienced electronics engineer who also understands the principle of operation of washing machines. In addition, it is not always possible to find a new unit, due to unavailability from nearby suppliers or the model being discontinued.
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Important! In the West, no one restores modules. Just installing a new one.
The pressure switch is faulty
The pressure switch detects the water level in the tank, and its breakdown causes it to send incorrect signals to the control board.
For example, that the drum is full. As a result, voltage is not applied to the valves, and water flows. Level sensors cannot be repaired. The adjustment is carried out at the factory and sealed.
Important! This is a reliable device that rarely fails.
Water level sensor
Low prices
Service | Price |
Diagnostics | |
When ordering repairs | For free |
In case of refusal of repair | 1 standard hour |
Full product diagnostics (functionality check) | 2 standard hours |
Major renovation | |
Replacing the electric motor | 1.5 standard hours |
Replacing the drum pulley | 2 standard hours |
Replacing shock absorbers without removing the tank | 1.4 standard hours |
Replacing the electrical harness | 2.2 standard hours |
Replacement of supports, crosses | 2.2 standard hours |
Replacement of drum, tank | 2.5 standard hours |
Replacing bearings | 2.5 standard hours |
Installation of counterweights | 1.3 standard hours |
Replacement of housing elements | 2 standard hours |
Repair of medium complexity | |
Sealing or replacing pipes | 1 standard hour |
Replacing the drain pump | 1.2 standard hours |
Removing clogged drain pumps and hard-to-reach pipes | 1.2 standard hours |
Replacing the solenoid valve | 1.5 standard hours |
Replacing the heating element | 1.5 standard hours |
Replacing the pressure switch | 1.2 standard hour |
Replacing the level sensor | 1.1 standard hours |
Replacing the display unit, electronic module | 1.7 standard hour |
Replacement (installation and dismantling) of KSMA | 1 standard hour |
Electrical circuit repair | 2 standard hours |
Configuration (firmware) of the electronic unit | 2 standard hours |
Replacement of signal lamps of the dispenser, front panel | 1 standard hour |
Belt replacement | 1.1 standard hours |
Cleaning the dryer | 1.5 standard hours |
Replacing the drying heating element | 1.5 standard hours |
Replacing the thermostat, drying timer, suspension springs, hatch lock | 1.5 standard hours |
Closing the drum curtains | 2.5 standard hours |
Removing foreign objects from the tank | 1.6 standard hour |
Minor repairs | |
Removing the transport fasteners | 1 standard hour |
Replacing the hook, hatch handle, hatch fastening, glass | 0.8 standard hours |
Replacement of door seal, hatch cuff | 1.6 standard hours |
Opening the loading hatch door | 1 standard hour |
Replacement of the power button, capacitor, surge protector, power cord, repair of the KSMA indicator | 0.7 standard hours |
Replacing the drain hose | 1.2 standard hours |
Replacing the aquastop (hydrostop) | 1.2 standard hours |
Minor repairs (without disassembling the machine) | 0.5 standard hours |
Maintenance | 1 standard hour |
Related | |
Repair of units, modules | 50% of the price of new |
Installation and dismantling of the built-in device | 1 standard hour |
Cleaning the system | 1 standard hour |
Markup coefficient | |
Embedding | 1,8 |
Premium model | 1,8 |
Urgent departure (within 15 minutes) | 1,5 |
Cramped working conditions | 1,5 |
Any repairs involving complete disassembly of the product | 2,5 |
Basic values | |
Standard hour (rounded up to half an hour) | 1000 |
Final provisions | |
● When repairing the control board, the technician takes the board, after the repair he returns it and installs it ● Spare parts and consumables are paid separately ● Travel outside the city - 40 rubles/km ● The final price of the repair is determined by the technician, based on the complexity of the breakdown and the volume of work performed |
Online diagnostics of a washing machine
If your machine stops washing or rinsing clothes normally, then some kind of malfunction or breakdown has occurred.
You can try to find the problem yourself. Run diagnostics
Select which operation your washing machine does not perform:
1. Doesn’t drain 2. Doesn’t rotate the drum 3. Doesn’t spin clothes 4. Noises, knocks, buzzes when spinning 5. Doesn’t turn on
Checking the operation of the drain pump Is the drain pump of the washing machine working? Yes No I don’t know << Back
Clogged hoses in the washing machine If the sound corresponds to the normal sound that has always been observed when the device is working, the cause is probably a clog.
Was there a blockage in the drain hose? Yes
<< Back
The drain pump does not work! If the sound matches the normal sound of the drain pump, it is recommended that you check the drain filter first.
After cleaning, does the drain pump work and does the washing machine drain water? Not really
<< Back
Operation of the drain pump The sound of the pump is usually immediately audible and noticeable. If there is no sound, the pump is not working. We are looking for how to separately enable the water drainage program. As a rule, this is a separate option. After the program has been turned on, the pump should start working in 1-3 seconds. If everything is done correctly and the pump is operational, a buzzing sound will appear. If you hear no buzzing or other sounds when you turn on the program, the pump is probably faulty.
Is the washing machine drain pump working? Not really
<< Back
Clogged car hoses If you have identified a clog in the hoses, you need to disassemble them, clean them, and then reassemble everything.
Does the washing machine drain well? Not really
<< Back
Hurray, you did a great job, you fixed it.
<< Return to the beginning of diagnostics
The drain pump is faulty, call a professional.
<< Return to the beginning of the diagnosis.
The washing machine does not rotate the drum. During the operation of the washing machine, such a problem may occur. Each model has a different drum operation. It rotates according to a given algorithm, which is set by the program. This principle applies to spinning and washing. If you are not sure whether the drum is not spinning or whether it is working, put the laundry in the washing machine. Start the spin program. If the machine is running, it will first drain the water and then start spinning. In this case, a rotational process will be observed. If rotation is not visible, then check the belt. First, turn off the program, then unplug the wire from the outlet so that power does not flow into the device. Now you need to remove the back cover. You will need to carefully inspect the drum belt. It is quite easy to determine whether it is in the wrong position or damaged.
Is the washing machine belt torn or stretched? Not really
<< Back
Broken drum drive belt If the belt breaks, it will be immediately visible. There are also often cases when the belt simply stretches, which is why the drum, accordingly, does not rotate. Do not allow the machine to operate if the belt breaks. It is important to check whether it has wound around the engine pulley or broken the wiring to the engine. The heating element and temperature sensor may also be damaged if the belt does catch the wires. It is imperative to ensure that the belt model is original. If you choose an unsuitable or low-quality product, this will affect the performance of other devices. How do you know what kind of belt you have? There will be a marking written on the old one, compare it with the one indicated on the belt offered to you. You can also find out belt information by car model.
<< Return to the beginning of the diagnosis.
Washing machine motor malfunction If a malfunction is not found, the block with wires must be disconnected from the electric motor. Carefully remove it. We visually evaluate the engine. It may have melting, cracks, or other effects that clearly indicate damage. We call the windings of the tachogenerator and the engine. It is important to understand that you can fully study how correctly the engine operates and whether there is a malfunction only at the stand. If rotation does not occur, there may be a problem with more than just the motor. Sometimes the cause is a malfunctioning electronic module. If a short circuit occurs in the engine, the module could be damaged, while the engine remains operational. Also, the wires could be damaged.
<< Return to the beginning of the diagnosis.
Repairing a washing machine that does not spin clothes After completing the washing process, the washing machine may not spin properly or may not start spinning. Firstly, look, perhaps another mode is set, which does not involve turning on the spin cycle at all. This happens, for example, with programs related to washing woolen items and delicate fabrics. To check, run the spin cycle separately. If the washing machine does not drain water, we proceed to check the pump.
Does the washing machine now spin clothes? Not really
<< Back
Congratulations, you have solved your problem!
<< Return to the beginning of the diagnosis.
Repair of washing machines, imbalance Modern washing machines place the laundry on the drum before spinning. This is necessary for quality work. Check if this feature works. Sometimes a situation occurs when things get wrapped up in a ball that cannot be unwound automatically within a certain time. At this point the work stops. You need to unwind this laundry yourself, lay it out and continue operating the washing machine. In this case, it is important to turn off the machine, and then, when the laundry is laid out, turn on a separate spin program.
Does the washing machine now spin clothes? Not really
<< Back
Washing machine repair, drum drive repair Now you need to check the drum drive belt. We remove the cover and visually assess the condition of the belt. There should be no damage. If the tension is weak, the spin may not turn on. If you need to replace the belt, you should only replace it with the original one. After replacing, we try the program again.
Fault found, does the washing machine spin? Not really
<< Back
The engine or electronic module is faulty, call a repairman to your home.
<< Return to the beginning of the diagnosis.
The washing machine hums, makes noise during the spin cycle, rumbles, and makes a jet plane noise. If the washing machine makes noise during operation, making unusual sounds, it’s time to pay special attention to it. In this case, a visible breakdown or lack of functionality may not be observed, but the appearance of strange sounds indicates that it is time to look for a malfunction. It is important to understand that a new car that has just been delivered should be inspected for shipping bolts. If you forget to remove them, noise and vibration are inevitable. So, let's begin! We turn the washing machine drum and listen to extraneous sounds.
When rotating, do you hear extraneous noise, hum, balls rolling, does the drum move unevenly with slight jamming? Not really
<< Back
If the drum rotates and uncharacteristic sounds appear, including vibration, it’s time to check the bearings. If they malfunction, they will have to be replaced.
<< Return to the beginning of the diagnosis.
The counterweight of the washing machine has come loose. The fastening of the counterweights must also be of high quality. If they are “loose”, it’s time to eliminate this defect. In some cases, you can notice that the bolts that secure the stones are completely missing. In this case, the connectors for mounting will be visible. The bolts need to be found and put in place - they probably simply came loose. A rumble heard while the washing machine is operating may indicate that the bolts have partially loosened. To check the bolts, you can simply push the drum. If it is secure, the bolts are fine. If it moves, there is a defect.
Do you hear any noise, clanging or rattling noises when moving the washing machine tub? Not really
<< Back
The counterweight has come off
<< Return to the beginning of diagnostics
Checking the shock absorbers of the washing machine Checking the shock absorbers. If you hear vibration or excessive noise during the spin cycle, there may be a problem with the shock absorbers. Sometimes the washer moves. Now let's check the functionality. Remove the top cover. Click on the tank, move it five to seven centimeters down. A normal reaction will be observed if the tank rises sharply, jumping a little and stopping in its normal place. If this does not happen, the shock absorbers need to be replaced.
Are the shock absorbers of the washing machine working? Not really
<< Back
If a visible defect has not been identified, check whether a foreign object may have entered the machine. Replacing shock absorbers. The problem with shock absorbers wearing out occurs quite often over time.
<< Return to the beginning of the diagnosis.
Replacing washing machine shock absorbers. Malfunction and wear of shock absorbers is a fairly common phenomenon.
<< Return to the beginning of the diagnosis.
The washing machine does not turn on. It is worth trying to find the cause of the problem yourself and fix it. We start by connecting the device to the network. Next, click on the “network” button. In different car models, different indications are triggered: here either the display will start working, or, on the contrary, some other button.
Does the washing machine have an indicator? Not really
<< Back
Hatch lock lock (UBL) You can check it by turning on any of the programs. We choose what we will use. Click on the corresponding button. Don't forget to pay attention to the inclusion. As a rule, the process of activating a function is characterized by the presence of a certain sound, for example a click, with which the device makes it clear that pressing again is not necessary and the machine is already working. If there is no sound, the button may be broken. In this case, the main thing that must be done is to block the hatch and start working. If this happens, everything is fine.
The washing machine is blocking the hatch and the UBL is triggered? Not really
<< Back
Water fill valve malfunction
<< Return to the beginning of the diagnosis.
The washing machine hatch does not lock
<< Return to the beginning of the diagnosis.
No indication Checking the electrical circuit. If you notice that the washing machine does not respond to being turned on, it is first recommended to check the power supply. The outlet may be faulty. Try connecting another device. If the outlet works, you need to check whether the circuit that conducts energy through the washing machine from one element to another is intact. To do this, you will need a multimeter, which will help you fully analyze the ability to respond to an electrical signal at several stages of operation. If there is no network connection anywhere, this is probably the problem. We carry out this manipulation until we reach the electronic module. If we are talking about an old washing machine, here it will look like the device’s program. When you turn on the button, there should be no breaks in the circuit. If the circuit works, everything is fine electrically.
Is the washing machine's power supply OK? Not really
<< Back
Repair of electronic module (unit)
<< Return to the beginning of diagnostics
Contact circuit fault
<< Return to the beginning of diagnostics
What you can do with your own hands
Not everyone has been gifted with golden hands, however, knowing the sequence of actions, you can fix something yourself.
For example, if there is a problem with the door, here you can do some tricks yourself.
- Open the hatch and unscrew the bolts that secure the device to the body.
- Lift the rubber seal and remove the clamp. Turn the cuff inside the drum.
- Now you can remove the lock wiring.
- After replacing broken elements, return everything to its place in reverse order.
To solve the problem with the inlet valve, remove the hose through which water is poured into the machine and rinse the filter under the tap. If the fault was in the winding coil, do not self-medicate.
There is no need to solve any electronic failures yourself unless you are a specialist. It’s better to contact a specialist right away to save time and money.
Drain pump broken
It would seem that there is a non-obvious reason for the lack of water supply. But the SMA contains the following algorithm: if the machine cannot drain water, then it should not flow. Automatic washing machines have a built-in fault diagnosis mode, which is expressed in informing users in the form of error codes.
If the drain pump is broken, then water will not flow, and the corresponding fault will appear on the display. After replacing the pump, the problem will go away and the washing machine will work fully.
Drain pump inside the washing machine
Possible breakdowns
- There is a problem with the software module. This is the main center of the washing machine, which issues commands to all organs. If any failure occurs, you can reset all settings manually, i.e. cancel the set programs and put them back on Start or in Standby Mode. If the operation is successful, the operation may begin again and the drum will fill. But if the program was reset, but the problem is still there, that is, the washing machine does not draw water, but spins the drum, most likely, something has burned out in the control module and the process has frozen. Turn off the device, you can’t handle this on your own - call a specialist.
- If the washing machine does not draw water during rinsing, or if it fills but immediately drains, there is most likely a problem with the water level control sensor. The washing machine simply cannot measure the amount of liquid that enters it, and for the purpose of self-preservation it gets rid of the contents. To restore normal functioning, you need to replace the sensor.
- A broken hatch or door lock can also be the reason for the lack of water. The machine simply cannot allow a leak through an open door, so it does not pump water.
It absolutely does not matter which company your assistant is from: Samsung, Indesit, Ariston, Bosch or LG - these problems are the most common and universal for all brands.
The washing machine does not draw water well
There are situations when water flows slowly into the drum. Sometimes this results in an error. The fact is that the control module allocates a certain time to achieve the desired level. And if it was not reached, then an error occurs and the work is blocked.
Causes:
- Weak water pressure. It can be caused by a general drop in pressure in the house. Then you need to contact the appropriate service. But the water supply valve may also be partially blocked, and as a result the pressure is insufficient.
- The second reason is a clogged inlet hose and/or filter mesh of the water supply valves. This issue was discussed above.
As you can see, some of the reasons can be eliminated on your own, but for some you need to invite a qualified specialist.