Why does the Indesit machine take in water but not wash: diagnostics and repair

When buying a washing machine, buyers look not only at its technical characteristics, but also make a choice in favor of well-known manufacturers. The Italian brand Indesit is very popular in our country. This company produces various household appliances, including washing machines. Indeed, as practice shows, the equipment of this company is reliable in operation, but still malfunctions of the Indesit washing machine also occur. What breakdowns occur and how to fix them, this will be discussed in the article.

Features of the Indesit washing machine

Indesit is an Italian company producing household appliances. To reduce the cost of production, some factories were moved to other countries, but this does not mean that the quality of the equipment suffered as a result. The most important thing is not to stumble upon a Chinese counterfeit.

Electronics stores offer more than a hundred models of Indesit washing machines. Such variety can satisfy any housewife’s needs for washing linen and clothes. The cars come in both full-size and very small, compact ones. There are models that can hold 7-8 kg of laundry. The average weight of dry laundry in machines is about 4-5 kg.

According to the type of loading, Indesit comes with a front and vertical hatch. The selection of control programs and control of washing is carried out using an LED display or light indicators and buttons on the panel if there is no display. For example, the BWE 81282 LB model has the largest display among machines of this brand.

The instructions indicate the service life of washing machines. As a rule, it does not exceed 7 years. This does not mean at all that the machine will fail 7 years after purchase. This message is for informational purposes only. The warranty on equipment is established by the manufacturer and is never less than 12 months.

The cost of Indesit washing machines starts at an average of 14,000 rubles.

Recommendations for the future

The first and most obvious thing that many people forget is compliance with the rules for using household appliances, which are written in the instructions for them.

Do not overload the drum with laundry, follow the weight recommendations. Wash small items, socks, bras, handkerchiefs in special mesh bags.

It is important to pay attention to connecting the unit to the network. If you have a modern design with built-in “brains,” then think about properly grounding the washing machine and connecting it to electricity through an uninterruptible power supply or through an extension cord with surge blocking. Power surges can be costly when repairing an engine, so it is better to secure the device in advance.

Fault diagnosis

In the mode of constant use of the washing machine (washing 2-3 times a week), according to statistics, the first breakdowns occur in the 4th year of operation. This is the average figure recorded in the service src=»https://stiralkainfo.ru/wp-content/uploads/2019/09/Modern-models-Indesit.jpg» class=»aligncenter» width=»799″ height=»563 ″[/img]

If there are no water leaks, there is no burning smell or smoke, the lights on the control panel are not blinking like crazy, and there are no errors on the display starting with the letter F, then most often the malfunction is not of any serious nature and will not cause much damage to your wallet. Having a little experience working with technology and understanding the principle of operation, it is even possible to fix the problem yourself.

Indesit equipment is equipped with an automatic self-diagnosis system. On washing machines equipped with a digital display, an error code will be displayed if there is a malfunction. Errors begin with the letter F followed by a combination of numbers. In some models, the error code begins with H. To decipher the error code, just look at the instructions or the Internet.

If the equipment does not have a display, then the malfunction can be determined by the combination of light indicators above the control buttons. This option is somewhat more difficult to diagnose, but also all possible combinations and a description of the malfunction can be found in the instructions. Housewives who often use such equipment will be able to understand by the blinking of the indicators that something has happened.

After deciphering the error code, it will be clear whether you can fix the problem yourself or whether it is better to contact a service center.

Error codes

By understanding the malfunction symbols of the Indesit washing machine, the user will often be able to restore functionality himself without resorting to the help of repair services. So, the most common errors that occur are:

1. F01 - failure of the engine starting circuit. The error is specific to the WIUN 100 CSI model. To get rid of it, you need to check connector J9 and the contact block for connecting the drive.
2. F02 - error in motor operation. You should check the tachometer with a multimeter. The sensor resistance is about 150 Ohms. You must also ensure that the electrical connection at connector J9 is secure.
3. F03 - damage to the heater relay. The resistance of the temperature sensor in normal condition is 20 kOhm. Typical for Indesit WISL 103.
4. F04 - the level sensor is at fault. Check terminal block J3. Replace the meter.
5. F05 - blocking of the drain pump. Check the condition of the filter and drain hose. Measure the voltage between contacts 8 and 9. During normal operation, the amplitude value at the contacts should be equal to 220 volts.
6. F06 - stuck control button. Remove the control board and clean the contact pads. Ring the buttons for activation. The error occurs in the Indesit W84TX SM.
7. F07 - power is not supplied to the heater. If there is no water in the tank, the heater will not turn on (heater protection). It is necessary to check the water supply valve, pressosat. If there is water in the tank and an error appears, then the level sensor or electronics board is to blame.
8. F08 - the heating element relay is constantly on. The cause of the error may be a burnt-out heater or the relay itself. A typical error for the Indesit WITL 105X model.
9. F09 - memory failure. The EEPROM chip is damaged. To restore functionality, you should reflash the microcircuit or replace it.
10. F10 - no signal is received that the tank is full. The water level sensor needs to be replaced.
11. F11 - the pump power supply circuit is broken. Check the resistance of the pump coil. It is about 170 Ohms.

Problem with water supply to washing unit

There may be several similar problems, and they are associated with different parts of the washing machine.

First of all, you should make sure that the water supply is not temporarily limited or the pressure in the network is not reduced.

When drawing and draining water into the machine, you need the system to understand when the liquid reaches the desired level. The water pressure sensor is responsible for this. It is called a pressure switch. It measures the pressure in an empty and full tank. If the sensor simultaneously receives a signal that the tank is empty and full, then water will not be supplied. This occurs due to sticking of the sensor contacts. In this situation, replacing the sensor will help.

Only a specialist can determine the cause of such a malfunction, since the flow of water may be limited due to other components. For example, a control unit or electrical wiring.

The intake valve may also be faulty. It is responsible for filling the water to the required level and then shuts off the water supply. The housewife may notice this problem if the tank is not filled with water during the time allotted by the program. And also when the machine is not working, the tank is filled. On models with a display, error F10 or H20 will appear.

To correct the problem, you can try to clear the pipes and hoses from blockages; in extreme cases, you will have to replace the valve.

The mesh on the inlet valve can be kept in a solution of vinegar or citric acid to remove scale from hard water.

The machine draws water, but does not wash

The machine is turned on, the laundry is loaded, the washing program has started and even the water has already been filled, but bad luck... the washing process has ended and the machine does not wash. It's like she's frozen! The drum does not spin, the machine does not react to anything.

What happened? What could have happened:

1. Drum stops completely.
2. Damage to the heating element.
3. The motor has failed.
4. The bearings flew off.
5. The belt came off.
6. The control module is faulty.

Let's take a closer look at each reason.

Drum lock

This is a mechanical failure and if you remove the interfering object, the problem will be solved.

Heating element failure

This is probably strange, but yes, problems with the heating element affect the performance of the drum and a situation arises when the machine takes in water, but does not wash.

The engine does not receive a command from the sensor to start running. In turn, the sensor cannot record the desired heating temperature.

It turns out that the motor cannot turn on, and therefore the drum cannot either. To check and inspect the heating element, you will need to remove the back cover of the machine or the front, depending on the model.

The heating element is located at the bottom of the tank. To get it out, remove the wires and unscrew the nut in the middle of the heating element. If black spots are visible on it, most likely it has broken through and requires replacement.

If there are no visible faults, you will need diagnostics with a tester . If in good condition, the resistance should be from 20 to 40 Ohms, otherwise less than 20. The heating element must be installed back carefully.

Washing machine motor malfunction

Most often, only the brushes in the motor have to be replaced, and not the entire part. To change the brushes you will have to remove the engine, and all the sensors and belt from it. Armed with a screwdriver, remove the terminal on the brush. To remove the brush, a plate is inserted into the hole, bent and pulled out.

The same steps will help you get another brush. Insert the new brush into the brush holder, press it with a spring and secure it. All. Unless, of course, we are talking about an asynchronous motor, where brushes are not provided.

Such engines basically lose the capacity of the starting condensate and it does not have enough current to start; naturally, there can be no talk of speed.

In this case, replacing the capacitor will help. It is less common to have to rewind due to engine combustion. There are situations when the engine cannot start due to overheating and then the machine fills with water and does not wash. Usually the cause is running several washes in a row.

Bearing failure

The bearings are difficult to reach; they are located in the very center of the washing machine tub. Thanks to them, the drum rotates.

If the bearings have fallen apart, the machine will notify you with obvious creaking and noise during operation, and also knock.

Untimely replacement threatens more serious repairs, since a broken bearing can break the belt and damage the drum.

Drive belt doesn't work

The washing machine draws water, but does not wash - diagnostics can be safely started with the belt, unless of course the machine is not direct drive.

A common cause of belt problems is regular overload of equipment with laundry. Constant loads on the drum axis loosen it and wear out the belt, which can deform or even break the part.

It happens that the belt falls off while transporting equipment. You'll have to disassemble the washing machine and check your suspicions. The belt is installed behind the rear cover when loading frontally, and behind the side when loading vertically. If the belt is fine and just fell off the pulley, this is not a problem. Otherwise, you will need to replace the torn belt with a new one.

Putting on or replacing requires simple steps. Take it out of the car and check for any defects. To put it on, you first need to put it on the engine, then pull it up with one hand, and put it on the pulley with the other. To secure the belt, turn the pulley counterclockwise and place the belt on it.

Control module malfunction

You will need to diagnose and test the module on a special stand, because it is difficult to determine by eye what is burned on the board if there are no black marks on the parts and traces. Even if there is, you will need professional soldering of the board. The work is painstaking. Without experience and skills, there is a high chance of buying a new board and replacing it with an old one.

Heater replacement

Many owners of Indesit machines have encountered this situation - the washing machine filled with water and stopped. The situation is typical for both front-loaders and Indesit machines with vertical loading. Error code F07 appears on the display, restarting the machine does not help, cold wash programs work without failure.

In a small percentage of cases, the cause of the malfunction is oxidized contacts, but you must be prepared for the fact that you will have to buy and install a new heating element.

The heater of the Indesit washing machine is located at the bottom of the tank. To access it, simply remove the back wall. It is important to remove water from the machine before starting work, prepare rags and a container to collect its residue, otherwise a small flood is guaranteed.

Before dismantling the heater, you need to check it with a multimeter. To do this, the device is switched to resistance measurement mode; if it shows an infinite value, the heating element must be replaced. It's not difficult, you just need to unscrew the mounting plate and pull it towards you.

Next, install a new heater and reassemble the machine, proceeding in the reverse order.

Search for a program

The software search is done manually. It is recommended not to rely on intermediaries, but to select software personally. The reliable and proven website bineep.ru is perfect for these purposes. Thanks to the intuitive portal interface, using the service is easy.

It is recommended to select the firmware on the trusted website bineep.ru.

1. Find the search icon and enter the model of the washing machine in the empty line. The combination must be specified without spaces or hyphens – only the characters “/” and “.” are allowed. (if any are present in the labeling).
2. Click on the “Find” button.
3. We study the list of found programs suitable for flashing this model.
4. We check product codes. Often one model allows several firmware options, and for an accurate selection you should narrow the search field. So, if the system displays a message that this software is used up to serial number 40829, and another - from a combination with 40425. Therefore, it is worth choosing the appropriate range (for values ​​greater than that it will be 30815480000, if less - 30815480201).

It is important to carefully check all combinations, since incorrectly selected software will completely break the machine and make washing impossible. If you have any doubts or bineep.ru cannot find the file using the entered parameters, it is better to seek advice from a specialist. As soon as we find the most suitable firmware, download it to your computer and get ready to repair the board.

Do-it-yourself repairs, is it worth it?

Whether to start repairs yourself or call a repairman is up to the car owners to decide. It all depends on your own knowledge, skills, financial capabilities, and availability of free time. In any case, this is an excellent way out of a difficult situation, because if the repair is done with your own hands, this guarantees:

• savings, you only have to pay for spare parts,
• speed of work, no need to wait for your turn,
• quality, complete confidence in the correctness of the repairs.

In the vast majority of cases, do-it-yourself repair of an Indesit washing machine is justified, of course, if you have certain skills. It is also worth noting that you can only take on work related to complete or partial disassembly of the machine if its warranty period has expired. Otherwise, this is a loss of warranty with all the ensuing consequences.

How to update the firmware?

The owners of Indesit are lucky. Many manufacturers deliberately complicate the flashing process, which eliminates the possibility of reinstalling the board at home . Indesit washing machines do not have such “protection”, so updating the software is relatively simple. You just need to carefully prepare for the manipulations.

First of all, we find three required elements: a computer or laptop, the software itself and the programmer. The latter is needed to connect the control board of the washing machine and the computer unit. There is no need to look for an expensive “adapter” - a regular Chinese device from USBDM will do.

For one-time firmware, a cheap Chinese programmer for 150-300 rubles is enough.

Now you need to remove the faulty board from the machine. Let's dismantle the module like this.

1. We disconnect equipment from communications, electricity and water supply.
2. Pull it towards you and unhook the powder receptacle.
3. In the space vacated by the dispensary, unscrew two self-tapping screws.
4. We release two more bolts located at the other edge of the dashboard.
5. Using a flat-head screwdriver, unhook the panel from the body.
6. We photograph the location of the wiring and elements so as not to make mistakes during reassembly.
7. Unfasten the latches holding the unit and carefully remove the control module.

Holding the board in your hands, we begin flashing. We connect one end of the programmer to the corresponding connector on the computer, and the other end to the control board of the washing machine. Now we are trying to load the device drivers.

We definitely check whether the computer “sees” the connected devices. Open the Start menu and go to the appropriate folder. If a combination with the name of the adapter appears in the “USBDM” tab, then everything is in order. Next, look at the “Target” section and look for “Device Selection” in it. The serial number of the electronic unit should be indicated here.

If all connections are configured, we begin uploading. The reprogramming process is as follows.

1. Open the folder with the software and the driver suitable for it.
2. Open "Target".
3. Load the software into “Target” by clicking on the “Load Hex Files” button.
4. We are waiting for the download to finish.
5. Launch the downloaded utility by clicking on the “Program Flash” button.

On average, flashing the control module takes 15-60 minutes.

It is strongly not recommended to forcefully complete the download. It is better to be nearby during the entire installation and monitor the process. If no extraneous errors or warnings are displayed, it means that the firmware was completed successfully. You can return the board to its place, assemble the machine and run a quick mode, for example, rinsing.